Troubleshooting
If the contact download fails, do the following:
- Remove the Bluetooth pairing in the device.
- Remove the Bluetooth pairing in the Nokia 616 Car Kit:
- Switch off the Nokia 616 Car Kit.
- Insert the SIM card into the SIM card reader of the Nokia 616 Car Kit.
- Restart the Nokia 616 Car Kit, and select Use car SIM for this session during the startup.
- After the Nokia 616 Car Kit has logged onto the network, select Menu > Bluetooth > View paired devices.
- Select your phone from the list of paired devices and press the wheel button.
- Select Delete pairing and confirm the deletion.
- Switch off the Nokia 616 Car Kit and remove the SIM card. The Bluetooth pairing is now removed.
- Insert the SIM card into the SIM card slot of the device and switch on the device.
- Restart the Nokia 616 Car Kit by turning off the power of your car and then turning it back on.
- Recreate the pairing as instructed above in “Downloading contacts for the first time”.
Why can’t I hear Navigation voice guidance via my Nokia 616 Car Kit?
If you are navigating using Nokia Maps and Nokia 616 Car Kit, and you don’t hear the voice guidance via Nokia 616 Car Kit, do the following:
Make sure you are using the Bluetooth Handsfree mode in your Nokia device. To do this, check the Bluetooth settings and set Remote SIM mode to Off.
In the Nokia 616 Car Kit, press the speaker button 
twice to set the loudspeaker mode to
Loudspeaker always active, indicated by the 
icon on the Nokia 616 Car Kit display.
The Loudspeaker always active mode is available in the Nokia 616 Car Kit with the latest software version, so check the software versions of your Nokia 616 Car Kit by dialling *#0000#. Turn the Navi wheel to check the separate software version of the display unit.
Software versions should be 4.57 (Nokia 616 Car Kit main unit) and 4.13 (the display unit) or later.
