Nokia X6 16GB support

Answers to important questions about   Nokia X6 16GB

  • How do I set the speech volume of Dictionary on my Nokia X6-00 device?

Select Menu > Settings > Phone > Voice Commands Options > Settings > Playback volume

The playback volume cannot be set by the volume keys.


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  • For how long should I charge my battery on the first charge?

You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.

Note: When charging through a USB port, the charging might take longer than 2 hours.


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  • How do I restore factory settings on my Nokia device?

Select Menu > Settings > Phone > Phone mgmt. > Factory settings.

You can reset some of the settings to their original values. To do this, you need the lock code, which is 12345 by default unless you have changed it before.

After resetting, the device may take a longer time to power on. Documents and files are unaffected.


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  • What can I do when the new music files are not shown in the Music player (or Media player) on my Nokia device?

Refresh or update the music library. Open Music player (or Media player or My music), select Options > Refresh library (or Update library or Update libr.).


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  • How do I make a conference call on my Nokia device?

Conference call is a network service, make sure that the conference call is supported by your network operator or service provider before following the steps below.

To make a conference call on your device:

  1. Make a call to the first participant.
  2. To make a call to another participant, select Options > New call. The first call is automatically put on hold.
  3. When the new call is answered, to join the first participant in the conference call, select Options > Conference.
  4. To add a new person to the call, repeat step 2, and select Options > Conference > Add to conference.
  5. To have a private conversation with one of the participants, select Options > Conference > Private (or in some devices select the Participants option shown on the screen). Select a participant and Private. The conference call is put on hold on your device. The other participants can still continue the conference call.
  6. After you finish the private conversation, select Options > Add to conference to return to the conference call (or in some devices select the Conference call option shown on the screen).
  7. To drop a participant, select Options > Conference > Drop participant, scroll to the participant, and select Drop (or in some devices select Participants option on the screen, scroll to the participant and select Drop participant) .
  8. To end the active conference call, press the end key.

Note: to mute the microphone of your device during the conference call, in the active call mode, select Options > Mute.


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  • How can I end the data connection when the device starts a data connection again and again?

If the packet data indicator on the device display becomes active even though there is no application connecting to internet, the device may be trying to retrieve a multimedia message from the multimedia message centre. To stop the device from making a data connection, select Menu > Messaging > Options > Settings > Multimedia message > Multimedia retrieval. Select Manual to have the multimedia messaging centre save messages to be retrieved later, or Off to ignore all incoming multimedia messages. If you select Manual, you receive a notification when you have a new message in the multimedia message centre. If you select Off, the device does not make any network connections related to multimedia messaging.

If the packet data indicator is constantly active, check if the packet data connection is configured to be constantly on. To set the device to activate a packet data connection only if you start an application or action that needs it,select Menu > Settings > Connectivity > Admin.settings > Packet data > Packet data connection > When needed. If you select When available and you are in a network that supports packet data, the device registers to the packet data network always when the network is available. Starting an active packet data connection (for example, to send and receive e-mail) is then quicker than if the device establishes a packet data connection when needed.

If the above settings don't help, switch the device off and then on again.

Note that there can also be an application in your device that automatically connects to internet, e.g. the home screen widgets or email client. If you don't want the connection to be automatically established, change the connection settings in the applications (e.g. disable automatic synchronisation in email client and select Options > Widgets to offline mode in home screen).


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  • I can not remove or uninstall an application in my Symbian phone, what can I do?

Make sure you do it in the right place.

  1. Select Menu > Apps. (or Applications) > App.mgr. > Installed apps. (or Menu > Settings > Application mgr. > Installed apps).
  2. Select the application you want to remove.
  3. Select Options > Uninstall (or Remove). 
  4. Confirm the uninstallation.
  5. If the problem persists with the third party application, contact the application provider; or you may try to reinstall the application and remove it again, if it does not help, reset the device or update the phone sw. 

Note: If you remove an application, you can only reinstall it if you have the original application or a full backup of the removed application. If you remove an application, you may no longer be able to open documents created with that application. If another application depends on the application that you removed, the other application may stop working.

Note also that you may not be able to uninstall applications that came pre-installed in your phone.


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  • How is wireless local area network (WLAN) used with my Nokia device?

Your device supports wireless local area network (WLAN). With WLAN, you can connect your device to the internet and compatible devices that have WLAN.

To use WLAN, it must be available in the location, and your device must be connected to the WLAN. Some WLANs are protected, and you need an access key from your service provider to connect to them.

Features that use WLAN, or that are allowed to run in the background while using other features, increase the demand on battery power and reduce the battery life.

Your device supports the following WLAN features:

  • IEEE 802.11b/g standard
  • Operation at 2.4 GHz
  • Wired equivalent privacy (WEP) with keys up to 128 bits, Wi-Fi protected access (WPA), and 802.1x encryption methods. These functions can be used only if they are supported by the network.

To use WLAN, you must create an internet access point (IAP) for WLAN. Use the access point for applications that need to connect to the internet.

Important: Always enable one of the available encryption methods to increase the security of your wireless LAN connection. Using encryption reduces the risk of unauthorised access to your data.

A WLAN connection is established when you create an application connection using a WLAN internet access point. The active WLAN connection ends when you end the application.

You can use WLAN during a voice call or when packet data is active. You can only be connected to one WLAN access point device at a time but several applications can use the same internet access point.

When the device is in the offline profile, you can still use WLAN (if available) but there may be some limitations with connectivity. It is therefore recommended that online profile is used (requires SIM card in the device)  Remember to comply with any applicable safety requirements when establishing and using a WLAN connection.

Tip: To check the unique media access control (MAC) address that identifies your device, enter *#62209526# on the home screen (standby mode).


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  • How do I disable the start-up tone on my Nokia device?

Start-up tone (welcome tone played when starting up the device) is on by default, to turn it off, open Profiles, select a profile and Options > Personalise > Warning tones > Off.

Applies for Nokia S60 and Symbian^3 devices.


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  • Why do I get the error message "Certificate expired" or "Certificate not valid yet" when installing a downloaded application?

First check that your device date, time and time zone are correct.

Check that your device has a latest software installed via Nokia Suite (or SW Update).

If your device has newest software and time is correct and the phone still gives the same error Certificate expired, the certificate of the application that you are trying to install might have already been expired. 


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  • What is the lock code for clearing timers and counters on my Nokia device?

The default code is 12345.

To change the code, select Menu > Tools > Settings > General > Security > Phone and SIM card > Lock code.  (Or in some devices, Menu > Settings > Phone > Phone mgmt. > Security settings > Phone and SIM card > Lock code.)

 


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  • How do I access SIM messages on my Nokia device?

Select Menu > Messaging > Options > SIM messages.

Text messages may be stored on your SIM card. Before you can view SIM messages, you must copy the messages to a folder in the device. After copying the messages to a folder, you can view them in the folder or delete them from the SIM card.

1. Select Options > Mark/Unmark > Mark or Mark all to mark every message.

2. Select Options > Copy.

3. Select a folder and OK to begin copying.

To view SIM card messages, open the folder where you copied the messages, and open a message.

To delete a  message from the SIM card, select the message, and press the clear (or backspace) key.


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  • How do I use call divert on my Nokia device?

Select Menu > Settings > Calling > Call divert (or Call forwarding).

Call divert allows you to divert incoming calls to your voice mailbox or another phone number. The voice mailbox is a network service, and you may need to subscribe to it. For more information contact your service provider.

To activate call divert, select the call type and then Options > Activate.

To check whether the option is active for a given call type, select Options > Check status.

Several diverting options can be active at the same time. When all calls are diverted, the call divert indicator is displayed in the home screen.

Call barring and call diverting cannot be active at the same time.


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  • How do I stop alert sounds for new Mail for Exchange (MfE) messages on my Nokia device?

To turn off the email alert sound on your Nokia device, follow the steps below:

  1. Go to Profiles application.
  2. Select your active profile, for example General.
  3. Select Options > Personalise (or Customize).
  4. Select E-mail alert tone (or Mail alert tone).
  5. Select Off from the list of tones.

 


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  • How many people can I have a conference call with?

A maximum of six participants, including yourself, can have a conference call at the same time.

Note: Some network operators might limit the maximum number of participants in a conference call to a smaller number.
The exact number of people that you can join into the call depends on the model of the phone.


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  • How can I copy and paste the text in my Nokia device?

To copy and paste the text, for example, in the Messaging, follow the steps below:

  1. Open the message editor where there is some text in the text field. 
  2. Select Options > Editing options > Copy.
  3. Press Start.
  4. Use Navi™ scroll key to the left or right to select the texts.
  5. Press Copy (or Cancel if you want to cancel the operation).
  6. Place the cursor to where the texts will be pasted in the same message or new message.
  7. Select Options > Editing options > Paste.

 


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  • I can not download music to my Nokia device. What can I do?

If you are having problems downloading music to you Nokia device, check the following:

1) Did you manage to register for Comes With Music? If not, please select the Join Comes With Music link and fill in the registration details (registration, username, password, confirm password, email address, confirm country of residence, agree terms and condition and PIN code).
2) Are you using the device from the Comes With Music Sales pack? If not, please use that device. If you do not have the original device, please let us know what happened to your original device
3) Is the date and time correct on your mobile device?
4) Can you connect to the internet through your phone and can you see the music store on your phone?
5) Is your subscription still valid? Check from My account > Payment details
6) Do you have enough free space on your device memory storage? If not, free up some memory.

If none of the above help, please supply us with the serial number of your Nokia device and your Nokia Music Store user name. To view the serial number, in standby mode open the dialler and enter code *#06#. To access standby mode, press the red end key on your device.


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  • How can I make the backlight stay longer on my Nokia device?

Select one of the following depending on your device model:

  • Menu > Tools > Settings > General > Personalisation > Display > Light time-out
    • examples: E51, E63, E66, E71, E90, N95, N96, 6788.
  • Menu > Ctrl. panel > Settings > General > Personalisation > Display > Light time-out
    • examples: E52, E55, E75, E72, E5-00. 
  • Menu > Settings > Settings > General > Personalisation > Display > Light time-out
    • examples: 6710 navigator, 6720 classic, 6730 classic, 5730 XpressMusic, 6700 Slide, C5-00.
  • Menu > Settings > Phone > Display > Light time-out
    • examples: N97, N97 mini, 5230, 5228, X6-00.

Select the time period you want the backlight on. The maximum time is 60 seconds.


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  • How can I check how much packet data I have sent and received?

Select one of the following depending on your device model:

  • Menu > Log > Packet Data (or Data counter).
  • Menu > Tools > Log > Packet Data.
  • MenuMy own > Log > Packet Data.

To clear the packet data counters, select Options > Clear counters.


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  • How can I change the Calendar alarm tone on my Nokia device?

Open Calendar application and select Options > Settings > Calendar alarm tone (or Calendar reminder tone on some devices) and one of a tone from the list.

 


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