Nokia PC Suite

No, you do not need to uninstall Nokia PC Suite to be able to install Nokia Suite. However, it is recommended that you do not have them both running simultaneously on your computer

Also, the Nokia Suite installer will disable PC Suite if it is running in the background. From there you can proceed in installing Nokia Suite on to your computer.

When you add photos and videos to the Nokia Suite library from a folder on your computer, the files are not duplicated on the computer. You can safely remove photos and videos from Nokia Suite without removing them from the computer. Nokia Suite doesn't move your photos or delete them unless you choose to do so.

This depends on the phone used. The latest Nokia phones are able to keep personal data in place - but there is an issue with older phones. It is highly recommended to take a backup before the firmware update.

If the applications were downloaded from Nokia Store you can easily redownload them by signing into Nokia Store website and accessing My Stuff.

Nokia PC Suite is available at www.nokia.com/pcsuite with installation instructions.

Creating a new synchronisation task involves selecting the PC application that you want to synchronise with a phone, and defining synchronisation settings. If you do not make changes to the synchronisation settings, the settings for the last selected synchronisation task will be used. To create a new synchronisation task follow the steps:

1. Connect a Nokia device to the PC.
2. Click the Nokia PC Sync icon and then click Settings icon.
3. Click Create new settings icon.
4. On the first page of the wizard, select the new PIM application from the drop-down list. Follow the instructions on screen to finish the wizard process. If you choose to skip the wizard process, a set of default settings will be used in the synchronisation.

• On the What To Synchronise page, you can specify what information to include in the synchronisation.
• On the PIM specific page, you can enter information about the PIM application you have selected.
• On the Synchronisation Range page, you can specify the settings for synchronising Calendar/To-do items. If you did not select Calendar / To-do Items on the What To Synchronise page, this page will not be shown.
• On the E-mail page, you can specify settings for synchronising e-mails. If you did not select E-mail Items on the What To Synchronise page, this page will not be shown.
• On the Bookmarks page, you can specify the settings for synchronising Bookmark Items or Bookmarks and RSS Feeds depending on the phone model. If you did not select Bookmark Items or Bookmarks and RSS Feeds on the What To Synchronise page, this page will not be shown.
• On the File Synchronisation Settings page, you can specify the settings for synchronising File and Folder Items. If you did not select File and Folder Items on the What To Synchronise page, this page will not be shown.
• To view the advanced settings used in the synchronisation, click Advanced... on the Finish page.

5. The new synchronisation will start when you click Finish on the last page. If you do not want to start the synchronisation, clear the selection in the check box at the bottom of the page.

In Advanced settings you see the followings tabs:

1. Automatic Synchronisation tab

• Do not synchronise automatically 
  Nokia PC Sync will not synchronise automatically with your phone. You will have to start the synchronisation manually whenever you want to synchronise a phone with your PC PIM.
• Synchronise every time I connect my phone 
  Nokia PC Sync will synchronise automatically with your phone each time you connect the phone to the PC.
• Synchronise periodically while the phone is connected 
  You can specify in hours or minutes how often Nokia PC Sync will synchronise automatically with a phone. This only occurs while the phone is connected.
• Launch Nokia PC Sync automatically on startup 
  Select this option if you want to launch Nokia PC Sync automatically every time you start your PC.

2. Conflict Resolution tab

It is possible that you have modified an item on your mobile phone and on the PC. Here you can specify whether information is to be synchronised from your mobile phone to the PC or vice versa if a field of an item has been changed on both databases. Select the database that you want to synchronise information from:

• Mobile phone
• PC, a specific PC PIM application or a web browser, depending on the information types you have selected for synchronisation. For example, if you have selected to synchronise only Calendar / To-do Items, the PC PIM in use is displayed here as an option.

3. Direction tab

You can specify the direction of the synchronisation. You can update information to both directions in synchronisation, only from a mobile phone to the PC, or only from the PC to a mobile phone.

4. Sync Profile tab

• Username 
  Enter here the username for your sync profile if needed. If you have defined a username here, you must use the same username in the phone. If you have not defined a username in the phone, you do not need to enter it here either.
• Password 
  Enter here the password for your sync profile if needed. If you have defined a password here, you must use the same password in the phone. If you have not defined a password in the phone, you do not need to enter it here either.
  

The Bluetooth media module searches for all the devices that have been paired with the PC. If some of these devices are no longer within range, the search may take a while. To prevent this from happening, you can use the unpairing function to clear the unwanted devices from the list.

Supported operating systems:

• Windows 7  32-bit and 64-bit editions
• Windows Vista 32-bit and 64-bit editions
• Windows XP Professional x64 Edition (Service Pack 2)
• Windows XP (Professional or Home Edition), (Service Pack 2 or later)

For a complete list of system requirements, visit www.nokia.com/pcsuite.

It is recommended that you do not delete the MSI temp file (Microsoft Installer).  Deleting the MSI makes it impossible to uninstall the software application from the PC. Deleting the remaining temp files should not affect Nokia PC Suite functionality.  For a listing of the temp folders created by Nokia PC Suite, see below:

• Installation MSI file for Nokia PC Suite
• Connectivity Cable Driver
• PC Connectivity Solution
• Nokia Software Updater
• Flashing Cable Driver
• Installations log files
• License agreements (both Nokia and third party)
• Sync log files (if generated) 
• Nokia Software Updater (if generated)

Nokia Content Copier allows you to back up your phone's contents on a PC. You can back up the entire contents, or select what you want to back up. Backing up regularly helps you to avoid losing important data. You can restore the contents to the same phone model from which the backup was originally made, or import the contents to another Nokia phone model. You can select which content types to back up or restore.

To open Nokia Content Copier follow the steps:

1. Open Nokia PC Suite
2. Click on Backup icon on main menu
3. Select backup or restore content and follow the wizard.

You can get information about installed Bluetooth drivers (Bluetooth stacks) with Nokia PC Suite by doing the following:

1. Check that you have PC Suite version 6.7 or later installed on your compatible computer.
2. Right-click the PC Suite icon in your task tray.
3. In the pop-up menu, select About Nokia PC Suite > Show System information dialog (the "i" button). Information about the operating system of your computer and the installed Bluetooth stacks is displayed.

Creating a Custom Contact List

If you have more contacts in your Personal Information Manager (PIM) than your phone book memory can hold, synchronizing may overload your phone book memory.

You can create a custom contact list or subset of your master contact list containing only the information you want in your phone. Depending on the PIM application you use, you may need to create a new contact database file or create a new folder to store the custom contact list.

Configuring for Outlook users

Microsoft Outlook users can create folders and sub-folders in their Outlook database files. To create a custom contact list, first create a new folder to store contacts. Then copy the desired contact information from your main contacts folder to the new folder. Nokia PC Suite 7.1 PC Sync allows you to synchronize your phone with the Outlook contacts folder of your choosing.

Create a new folder for phone Contacts

1. Open MS Outlook
2. Click File 
3. Click Folder 
4. Select New Folder
5. Type the name of your new folder (for example, Phone list).
6. Click the Folder contains drop-down arrow, then click Contact Items.
7. Select a location for your new folder (for example, click Contacts to make Phone list a subfolder of your Contacts folder).
8. Click OK to confirm your selection.

 Nokia PC Suite settings

1. Open PC Suite
2. Open Nokia PC Synch by clicking on Synchronize icon
3. Click on Settings icon
4. Click on Create new settings icon
5. Follow wizard and on step 3/6 Outlook profile selection click on Select folders icon
6. Choose the desired folder for contacts.
7. Finish wizard

This maybe caused by corrupted personal folder. You can run the Microsoft-provided Inbox Repair Tool for correcting most problems with damaged Personal Folders files. Please see more information at: http://support.microsoft.com/default.aspx?scid=kb;en-us;287497.

This issue is due to the Communication Center not being able to read the format of the .csv file. You can import contact data from other Personal Information Management (PIM) applications in the following file formats:

• comma-separated values (.csv)
• plain text (.txt)
• electronic business card vCard (.vcf).

To make sure your file is in the correct format, you can try the following:

1. From the PC Suite Contacts window, export some of your contacts into a .csv file
2. Recreate the .csv file you wish to import in the same manner.

You will need all the fields present in the file to be able to import, even if these fields are blank - i.e. comma separated would be ,,

If the import fails, check the following things and try again:

• Check that the file format is correct. For example, an .msg file extension is not allowed.
• Check that the separator character used in a .csv file is correct. You can define it in the Regional and Language Options dialog box of your Windows Control Panel.

Contact details do not get transferred between computer and device except the mobile or phone number. It has been tried with fields like company or job title but with no success.

Nokia 6500 Classic (RM-265) is approaching ramp down and there will be no new software releases. The solution is to take device to Nokia Care Point (NCP) and do a hard reinstall of the previous software version.

This is a known issue which has appeared more then once. At this moment Nokia PC Suite 7.1.18 does not contain support for "Contact Groups" content transfer from one type of phone to another. This feature is expected to be added in the next version 7.1.2x.

In order to avoid any data loss, confirm all contacts that belong to a Contact Group are also present in phonebook. If you delete a contact from the phonebook it will be deleted also from the Contact Group, but if you remove it from the Contact Group it will not be deleted from the phonebook. If you have to transfer data from one type of device to another using Nokia PC Suite then it is mandatory that you preserve all contacts in phonebook for future use. Until the release of next version of PC Suite users will have to recreate all Contact Groups present in their previous device. In order to do this follow the steps:

1. Open Menu > Contacts
2. Switch to Groups tab
3. Open Options > New group
4. Insert Group name and press Ok
5. Switch to Contacts tab
6. Select a contact and press Options
7. Select Add to group

In order to fix this, you can try performing the following steps:

1. Quit all open programs.
2. Rename the file C:\Windows\System32\Mapi32.dll to Mapi32.old
3. Execute the following file: C:\Windows\System32\Fixmapi.exe
4. Restart your computer
5. Re-try the sync

In order to connect a CDMA device, such as a Nokia 1508 or 1508i, to a computer, you should use Nokia PC Suite for 1508/1508i; it is a special version of Nokia PC Suite designed specially for these types of devices and can be downloaded from: http://www.nokia-asia.com/A41225226.

When using these products we should be aware that they have limited features by design. When working with Nokia 1508 device, due to design limitations, we would not be able to access:

• Nokia File Manager
• Nokia Music Manager
• Transfer music and video files

You can try the following steps to correct the problem:

1. Format the phone by typing *#7370# 
   
2. Reinstall "PC Suite Support" on the phone using the following steps:
   1. Open the PC Suite main window
   2. Select Help within PC Suite
   3. Select Reinstall PC Suite Support (the phone must be connected to the PC/Laptop)

In order for the device to accept synchronization via Bluetooth without confirmation we should configure both sync settings and Bluetooth settings in the following way:

Sync settings

1. Depending on device navigate to Sync connection settings: Menu > Tools > Sync > PC Suite > Edit sync profile > Connection settings.
2. Check the following:

• Data Bearer: Bluetooth
• Host Address: PC Suite
• User name: None
• Password: None
• Allow Sync Requests: Yes
• Accept all sync requests: Yes

Bluetooth settings

1. Go to Menu > Connectivity > Bluetooth
2. Switch to Paired device window
3. Select Customer Computer "xyz"
4. Click Options > Set as authorized. A message will appear: "Connections will take place automatically without confirmation. Continue?". 
5. Select "Yes"

If customer receives an error message indicating insuficient room to restore the backup during a restore to the phone. Nokia Content Copier in Nokia PC Suite 7.x ensures that your backed up information will not be lost by storing any physical data such as images and documents inside of a folder on your computers hard drive.
 

Below is an example of where the files may be located.

Example: C:\Documents and Settings\USERNAME\Application Data\Nokia\Content Copier\YYYY-MM-DD Nokia E51\

Note: Information such as Contacts, Calendar Entries and Notes will not be stored in this folder but are retained in the original backup file.