Nokia E71 support

Select Menu > Office > Dictionary.

To translate words from one language to another, enter text in the search field. As you enter text, suggestions of words to translate are displayed. To translate a word, select the word from the list.

Select Options and from the following:

• Listen - Listen to the selected word.
• History - Find previously translated words from the current session.
• Writing languages - Select the writing language from the pre-defined list. The language list depending on your phone variants. 
• Languages - Change the source language or the target language, download new languages from the web by using your device or remove a language from the dictionary. You cannot remove the English language from the dictionary. You can have two additional languages installed, besides English.
• Speech - Edit the voice feature settings. You can adjust the speed and volume of the voice.

You can also download and install the languages to the Dictionary via PC from the Nokia Support site.

This is a known software problem in Nokia E71, Nokia E63 and Nokia E66 devices and you need to bring your device to Nokia Care Point for software reinstall. You can find the nearest Care Point at http://www.nokia.com/support under Repair and recycle page. 

This error may appear if a full backup, which has been taken from sw 300.21.012, is restored after upgrade or repair to version 400.21.013, 410.21.010 or 500.21.009. The error can be avoided if the backup has been done by Nokia Suite (or PC Suite), and after an upgrade or repair it has been restored without Settings. 

To restore a backup with Nokia Suite (or PC Suite):

1. Select Tools > Restore
2. Choose back up from the list and
3. Select the information you want to restore. Select only Messages, Contacts, Calendar entries, Bookmarks and Files. Don't select All or Settings.
4. Select Start to begin restoring data.

This issue will be fixed in a future software release.

SMS message may get converted to MMS message in the following situations:

1) When sending a long SMS message

In some devices the message type gets converted from SMS text message to MMS multimedia message if the message length exceeds the device-specific setting which is typically 5 - 10 SMS submessages (around 760-1520 characters). If the message is longer, it is converted to MMS to avoid potential issues in handling long text messages in the recipient device. The cost of a SMS message consisting of several concatenated submessages may also be higher than the cost of a single MMS message.

The conversion from SMS text message to MMS multimedia message occurs when the automatic message type is selected in the message options. This is the default mode where the device tries to automatically select the best mode for the message.

The conversion from SMS to MMS can be avoided by selecting Options > Sending options > Message type > Text when in the Text message window writing the message. The message is then always sent as SMS text message and no conversion to MMS occurs.

The maximum number of concatenated SMS submessages can be up to 10 (around 1520 characters). In multimedia mode the message length can be longer.

2) No phone number defined in user contact information

If sending SMS to one or more recipients and one of the potential recipients has only email address and no phone number, the SMS will be converted to MMS. This is independent of the number of the potential recipients.

In order to avoid the conversion to MMS, remove from the recipient list the contacts which don't have a phone number defined.

You can use the secondary camera for video calls only
To make a video call,  your device must be connected to 3G (WCDMA,UMTS) network.

To repair, reboot the device by removing the battery, and if that does not help, reset the device to factory settings.

This could be a hardware malfunction if the error still appears after the reset when starting the camera on the device. In that case, the Nokia E71 device should be repaired in your local Nokia Care center.

To turn off the email alert sound on your Nokia device, follow the steps below:

1. Go to Profiles application.
2. Select your active profile, for example General.
3. Select Options > Personalise (or Customize).
4. Select E-mail alert tone (or Mail alert tone).
5. Select Off from the list of tones.

You can use your device to connect your PC to the web.

1. Connect the data cable to the USB connectors of your device and your PC.
2. Select Connect PC to web. The necessary software is automatically installed from your device to the PC.
3. Accept the installation in your PC. Accept also the connection, if prompted. When the connection to the web is established, the web browser of your PC opens.

You must have administrator rights to your PC, and the autorun option enabled in the PC.

Proxy settings may be blocking the connection to the Exchange server.  Contact your device carrier to confirm if the proxy settings are incorrect.  Follow these steps to modify your proxy settings on your device.

1. Disconnect from the access point first
2. Select Menu
3. Select Tools
4. Select Settings
5. Select Connection
6. Select Access Points
7. Choose The Internet connection used by your device
8. Select Options
9. Select Advanced settings
10. Select Proxy server address
11. Select None
12. Select Proxy port number
13. Select 0

Apply for Nokia E71, E63 and E66.

On the Profiles select the profile from the list for example General and select Options > Personalise > Ringing volume > set the volume level of the Ringing tone.

Nokia S60 devices support device wipe and lock features and while synchronizing to an Exchange server, security information established by the Exchange Administrator is transferred to your device at this time. These include locking security features and wiping security features. A device lock is when your device will prompt you for a password to use it. A device wipe is when all data on your device is erased from your device memory and from your SD card in the device.

Device Lock:

• The Exchange Administrator can require that the device be locked after a certain period of time.
• The Exchange Administrator can also specify the number and type of characters for the lock code (password).

Device Wipe: 

• If the lock code is entered incorrectly a number of times, the device can be set to wipe all data on the device and the memory card.
• The device can be wiped by the user from the OWA ( Outlook Web Access) interface of Exchange if this has been established for the user.