Nokia Configuration Tool 6.3

Answers to important questions about   configuration tool

  • Is Nokia Suite or PC Suite required for Nokia Configuration Tool?

No, the latest version of Nokia Configuration Tool (version 6.2 and later) does not require Nokia Suite or PC Suite to be installed on your PC; however you need not uninstall PC Suite/Nokia Suite if already installed.


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  • Which devices does Nokia Configuration Tool support?

All Nokia S60, Symbian Anna and Belle devices are supported by the Nokia Configuration Tool.


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  • How can I connect my Nokia phone and computer when using Nokia Configuration Tool?

To connect your Nokia phone and computer, first make sure the phone is switched on. Depending on what connection type you want to use and what your phone and computer support, you should connect the data cable to the computer first and then connect the other end of the cable to your phone, or activate the Bluetooth connection of your phone. If you use a USB cable, the connection is created automatically.

If you use Bluetooth, pair your phone with the computer and set it as authorized. To do this use Tools > Bluetooth Connection. You only have to do this the first time you connect the phone via Bluetooth.

When you connect your phone to a computer using a USB cable, the Operating system will update a number of support components drivers that are required for accessing the phone using your computer. Installing these drivers may take a while.


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  • What languages does Nokia Configuration Tool support?

Only English is supported.

Contact Nokia Careline if you would like your language to be supported.


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  • Is Nokia Configuration Tool available for the Mac?

At the moment, Nokia Configuration Tool is available for Windows 7, Windows XP and Windows 2000.

Contact Nokia Care if you would like to have Mac version supported.


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  • What should I do if I would like to connect my phone to a computer with Nokia Configuration tool, but the connection fails?

Do the following steps to fix the problem:

  1. Disconnect the USB cable and connect it again.
  2. If you use a USB hub with an external power source, verify it has been switched on.
  3. If you use a USB hub, try connecting the phone directly to the computer.
  4. Inspect the USB cable for problems and replace if necessary.
  5. Ensure that you are using an original Nokia cable and the correct cable type for your phone.
  6. Verify that you have selected PC Suite USB mode in the phone.
  7. Disconnect the cable, reboot the computer, and try again.

Note; The connection problems may occur if you have previously unplugged USB devices without using the system tray utility for ejecting devices.

Also if a working connection suddenly stops working you can try to repair it using the functionality existing in Nokia Configuration Tool

Start > Programs > Nokia > Nokia Configuration Tool 6.0 > Uninstall > Repair Nokia Configuration Tool. This option fixes missing or corrupt files, shortcuts and registry entries.

OR

  1. Go to Add/Remove programs on Control panel (called Programs in Windows 7).
  2. Select Nokia Configuration Tool installation and click Change/Remove.
  3. From the dialog choose Repair.

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  • What is the device auto detection in Nokia Configuration Tool?

If the connected device model doesn't exist in Nokia Configuration Tool (NCT) device models, then the NCT will prompt the user with a message about connecting a new device. The user can proceed adding the new device model or skip. To add a new device to the device models, the user should have admin privileges. Otherwise the new device is not added to the device models, and upon restarting the device the NCT will again prompt about a new device.


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  • Which USB mode should I use on my Nokia phone when I connect my Nokia phone to a computer with Nokia Configuration tool?

When you connect your phone to the computer via USB cable, make sure you have the default or the Nokia Suite mode selected in your Nokia phone if you want to use Nokia Configuration Tool with your phone. See the user guide for your phone for more detailed information on the USB modes available.


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  • Why does the Nokia Configuration Tool installation fail with incompatible system error?

Make sure you have the latest Service Pack installed for the operating system.


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  • How do I install Nokia Configuration Tool on my PC from the web?

First download the Nokia Configuration Tool installer file from the Compatibility & Download section on the Nokia website. After the download has finished, double-click the installer file and follow the instructions.


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