Nokia N97 support


Checking for availability


Did you know that you may be able to automatically receive the latest application and firmware update suggestions directly to your device? Alternatively, you can check for updates and install them to your device manually by using the Software Update application. You can choose to install either the firmware update for your device, or update just the applications. If a firmware update is available, it is highly recommended to install it.


Using your device to check

Tap Menu > Applications > SW Updates > Options > Settings and tick Auto-check for updates. Please see detailed instructions below.

Register with My Nokia

Use your device or PC to register with My Nokia and subscribe to email or SMS notifications and we will tell you when new software is available for your device.


My Nokia in your device: Menu > Applications > My Nokia > Sign up My Nokia online

Using your PC to check

You may connect your device to the Nokia Software Updater and start the application. The application checks first and tells you what is available.
You may also check online on the Can I update? page.

Activate automatic software checking

  1. Select Applications > SW update.
    Software update Software update
  2. Select Options > Settings.
    Software update Software update
  3. To activate the automatic checking, select Auto-check for updates and select On in home network.
    Software update Software update
  4. To select which access point is used to check for software updates, select Default access point.
    Software update Software update

Check for updates and update manually

Select Applications > SW update.

Software update

Reasons for non-availability

Update availability is based on many things, including existing Nokia device software version, country, and operator. It may be due to one of these variables that your Nokia device isn't eligible for updates.

Due to the size of some updates, software releases may only be available to update using a PC.

Please note that your mobile service provider, operator, or carrier may not have approved the latest Nokia device software available. Nokia produces many different variants of each product (for different countries and languages) and not all variants have the latest Nokia device software.

It is our priority to update all variants as quickly as possible, and we apologize for any delay. New software may become available at a later date and to get a notification when new software is available for your device, register with My Nokia and subscribe to email or SMS notifications.