Nokia N86 8MP support

This is an issue which may occur in Nokia N86 8MP phone software version 20.115. If some of the video clips cannot be played after updating the phone software to 20.115, the problem can in most cases be solved in the following way:

1. Start File Manager application by selecting Menu > Applications > Office > File mgr.
2. Select C: Phone memory
3. Delete the following 3 files by browsing to the file in the list and selecting Options > Delete:
   • MdfPluginArchive.txt
   • plugin_archive.txt
   • R1_Mobile_4_0.cfg
     

After deleting the above files, the playing of the video clips should succeed again. Note that the above files will be automatically recreated after playing a video. There is no need to delete the files again after the video playback has started to work.

The charging indicator may in some situations show only 2 bars even though the battery is fully charged. This is an issue in displaying the correct battery level, the charging of the device is still working properly.

Do the following to get the correct charging status shown on the device:

• Unplug the charger.
• Switch off and on the device.
• Check the charging status and continue the charging, if necessary

The issue may occur in Nokia N86 8MP devices with software versions older than 20.115 and it can be avoided by upgrading the software to version 20.115 or later. The current software version in the device can be checked by typing in *#0000#.

The panorama mode in Camera application allows capturing wide angle images consisting of up to 5 image frames. The panorama images can be taken in the following way:

1. Open the Camera application.
2. In the active toolbar, select Switch to panorama mode.
3. Press the capture key to capture the first frame of the panorama image.
4. Rotate the camera to the left or right in the direction of the green arrows until the white viewfinder frame falls over the red frame.
5. Stop the rotation for a moment to let the next frame be captured (don't press the capture key, the camera will automatically capture the frame).
6. Continue to the direction of the green arrow and repeat steps 4 and 5 until the whole panorama image is captured.
7. Select Stop to finish the capture.

For the optimum quality, try to keep the rotation axis as close to the lens as possible. Rotate the device instead of moving yourself.

Your Nokia device (e.g E75, 6730 classic, 6710 navigator, or N86 8MP) includes a multiprotocol email client, which supports the Mail for Exchange account using Microsoft ActiveSync protocol. Note! Mail for Exchange (MFE) client installation is not needed. The configuration is done by running Set up e-mail wizard. The following steps guide you through setting up Mail for Exchange email account in your Nokia phone:

NOTE! Read all screens carefully during the setup process as they will provide additional information how to proceed.

1. Highlight and select Set up e-mail on your home screen using the NaviKey.
2. Select Start e-mail setup from the menu that appears.
3. Select Start to begin entering the information for your e-mail account
4. The setup wizard will need to access the network in order to complete your email configuration.  Depending on your operator contract, this may involve some data transfer charges. Select Yes, to allow the wizard to access to network, if question has been displayed. Please wait for the wizard to establish a network connection.
5. Enter your corporate Email address and select OK.
6. Select Corporate in Type of email.
7. Select Mail for Exchange, if the question has been displayed.
8. Next Setup wizard requests details of email settings. Enter Domain name, your User name in mail account, password, e-mail Server name and Secure Login (on/off). Select Next.
9. Select either Email Only or Email and Data. Email and Data means synchronising Email, Calendar, Contacts and To-Do in the initial synchronisation. The definition can be changed later in Menu > Email > Settings.
10. If you selected Email and Data in step 9, select either Merge or Replace for question how to synchronise. To get more info check Help.
11. When Email complete is displayed, select OK.
12. Now Mail for Exchange mailbox has been added to your device and it is ready to use. When using Mail for Exchange, you may be requested to change the lock code after connect to mail server first time.  The default lock code for your device is 12345. New lock code is requested at the defined intervals.

NOTE! If you forget the lock code, the device will need to be sent for repair. For additional  information regarding Nokia device repair, visit the Nokia support  web site at http://www.nokia.com/support.

NOTE! If you have previously hidden the Set up e-mail option on the home screen there are following other ways to get started with email setup.

• Menu > Email (or Applications > Email) > New > E-mail setup starts. (When you use the wizard for the first time, you are guided through the settings configuration. After that Email setup option will be available).
• Menu > Messaging >Options > Settings > E-mail > Options > New mailbox.

If you use either of these two options, select Start to begin entering the information for your email account as mentioned in step 3 above and proceed with the instructions from that on.

N-Gage application is not pre-installed any more in Nokia N86 8MP devices running phone software version 30.009 or later. If N-Gage is needed, download and install N-Gage for N86 8MP from the N-Gage web site www.n-gage.com.

If updating N86 8MP from an earlier software version to version 30.009 or later, N-Gage application is preserved and no reinstallation is needed.

Note, however, that if the device with version 30.009 or later is reset to initial state with keyboard command *#7370#, N-Gage application will be removed and it needs to be reinstalled after the reset e.g. in the following way:

1. Take a backup of your device with Ovi Suite or PC Suite.
2. Reset the device.
3. Download and install N-Gage from www.n-gage-com.
4. Restore the backup.

Perform the following steps on your Nokia S60 device (for example E72, E5-00), which includes built-in Email client:

1. Select Menu.
2. Select Email (or Applications > Email or Menu > Office > Email).
3. Select Settings.
4. Highlight Mail for Exchange (Note! do not open).
5. Select Options.
6. Select Remove mailbox.
7. Select Yes.

Since the Email application is built-in on the device, there is nothing to uninstall. The only necessary steps is to remove the mailbox. 

To reset some of the settings to their original values, select (depending on your device):

• Menu > Tools > Settings > General > Factory settings
• Menu > Settings > Phone > Phone mgmt. > Factory settings

To do this, you need the lock code. The default lock code is 12345. After resetting, the device may take a longer time to power on. Documents and files are unaffected.

Note: If your Nokia device support encryption of the device memory or the memory card, make sure you decrypt them before you restore the factory setting or your data may be lost.

The following Nokia devices include the built-in Nokia email client and a separate email client installation is not needed:

• Nokia E6-00
• Nokia E7-00,
• Nokia N8-00,
• Nokia C7-00,
• Nokia C6-01,
• Nokia C6-00,
• Nokia 603,
• Nokia 700,
• Nokia 701,
• Nokia 500,
• Nokia E75,
• Nokia E52,
• Nokia E55,
• Nokia E72,
• Nokia E73
• Nokia E5-00
• Nokia C5-00
• Nokia X5-01
• Nokia 6730 classic,
• Nokia 6710 Navigator,
• Nokia N86 8MP.

If you want to create a Mail for Exchange mailbox or private mailboxes using either Nokia Messaging service (Push e-mail) or direct IMAP/POP connection, you can simply run the Set up E-mail wizard or open Email client and select New.

When adding the first mailbox, for example on E72, select Menu > Email and No mailbox define, define now? is displayed, select Yes to continue.

Note: You can set up an email mailbox also by using a Wireless connection. On the first mailbox other than Mail for Exchange (or Exchange ActiveSync), you need to have the SIM card inserted into the device. Otherwise the Mail for Exchange (Exchange ActiveSync) is the only available selection. Check also that the network connection is working correctly.

The Mobile TV (Live TV) software for Nokia Mobile TV Receiver SU-33W can be found at the Nokia web pages, e.g. at the following page:

http://europe.nokia.com/support/product-support/nokia-su-33w/software

Conference call is a network service, make sure that the conference call is supported by your network operator or service provider before following the steps below.

To make a conference call on your device:

1. Make a call to the first participant.
2. To make a call to another participant, select Options > New call. The first call is automatically put on hold.
3. When the new call is answered, to join the first participant in the conference call, select Options > Conference.
4. To add a new person to the call, repeat step 2, and select Options > Conference > Add to conference.
5. To have a private conversation with one of the participants, select Options > Conference > Private (or in some devices select the Participants option shown on the screen). Select a participant and Private. The conference call is put on hold on your device. The other participants can still continue the conference call.
6. After you finish the private conversation, select Options > Add to conference to return to the conference call (or in some devices select the Conference call option shown on the screen).
7. To drop a participant, select Options > Conference > Drop participant, scroll to the participant, and select Drop (or in some devices select Participants option on the screen, scroll to the participant and select Drop participant) .
8. To end the active conference call, press the end key.

Note: to mute the microphone of your device during the conference call, in the active call mode, select Options > Mute.