Nokia N86 8MP support

Answers to important questions about   Nokia N86 8MP

  • How to capture panorama images?

The panorama mode in Camera application allows capturing wide angle images consisting of up to 5 image frames. The panorama images can be taken in the following way:

  1. Open the Camera application.
  2. In the active toolbar, select Switch to panorama mode.
  3. Press the capture key to capture the first frame of the panorama image.
  4. Rotate the camera to the left or right in the direction of the green arrows until the white viewfinder frame falls over the red frame.
  5. Stop the rotation for a moment to let the next frame be captured (don't press the capture key, the camera will automatically capture the frame).
  6. Continue to the direction of the green arrow and repeat steps 4 and 5 until the whole panorama image is captured.
  7. Select Stop to finish the capture.

For the optimum quality, try to keep the rotation axis as close to the lens as possible. Rotate the device instead of moving yourself.


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  • What to do if I cannot play videos after updating my Nokia N86 8MP phone software?

This is an issue which may occur in Nokia N86 8MP phone software version 20.115. If some of the video clips cannot be played after updating the phone software to 20.115, the problem can in most cases be solved in the following way:

  1. Start File Manager application by selecting Menu > Applications > Office > File mgr.
  2. Select C: Phone memory
  3. Delete the following 3 files by browsing to the file in the list and selecting Options > Delete:
    • MdfPluginArchive.txt
    • plugin_archive.txt
    • R1_Mobile_4_0.cfg

After deleting the above files, the playing of the video clips should succeed again. Note that the above files will be automatically recreated after playing a video. There is no need to delete the files again after the video playback has started to work.


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  • Why does the charging indicator show only 2 bars on my Nokia N86 8MP device?

The charging indicator may in some situations show only 2 bars even though the battery is fully charged. This is an issue in displaying the correct battery level, the charging of the device is still working properly.

Do the following to get the correct charging status shown on the device:

  • Unplug the charger.
  • Switch off and on the device.
  • Check the charging status and continue the charging, if necessary

The issue may occur in Nokia N86 8MP devices with software versions older than 20.115 and it can be avoided by upgrading the software to version 20.115 or later. The current software version in the device can be checked by typing in *#0000#.

 


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  • How do I set up a corporate email account using Mail for Exchange on my Nokia device?

Your Nokia device (e.g E75, 6730 classic, 6710 navigator, or N86 8MP) includes a multiprotocol email client, which supports the Mail for Exchange account using Microsoft ActiveSync protocol. Note! Mail for Exchange (MFE) client installation is not needed. The configuration is done by running Set up e-mail wizard. The following steps guide you through setting up Mail for Exchange email account in your Nokia phone:

NOTE! Read all screens carefully during the setup process as they will provide additional information how to proceed.

  1. Highlight and select Set up e-mail on your home screen using the NaviKey.
  2. Select Start e-mail setup from the menu that appears.
  3. Select Start to begin entering the information for your e-mail account
  4. The setup wizard will need to access the network in order to complete your email configuration.  Depending on your operator contract, this may involve some data transfer charges. Select Yes, to allow the wizard to access to network, if question has been displayed. Please wait for the wizard to establish a network connection.
  5. Enter your corporate Email address and select OK.
  6. Select Corporate in Type of email.
  7. Select Mail for Exchange, if the question has been displayed.
  8. Next Setup wizard requests details of email settings. Enter Domain name, your User name in mail account, password, e-mail Server name and Secure Login (on/off). Select Next.
  9. Select either Email Only or Email and Data. Email and Data means synchronising Email, Calendar, Contacts and To-Do in the initial synchronisation. The definition can be changed later in Menu > Email > Settings.
  10. If you selected Email and Data in step 9, select either Merge or Replace for question how to synchronise. To get more info check Help.
  11. When Email complete is displayed, select OK.
  12. Now Mail for Exchange mailbox has been added to your device and it is ready to use. When using Mail for Exchange, you may be requested to change the lock code after connect to mail server first time.  The default lock code for your device is 12345. New lock code is requested at the defined intervals.

NOTE! If you forget the lock code, the device will need to be sent for repair. For additional  information regarding Nokia device repair, visit the Nokia support  web site at http://www.nokia.com/support.

NOTE! If you have previously hidden the Set up e-mail option on the home screen there are following other ways to get started with email setup.

  • Menu > Email (or Applications > Email) > New > E-mail setup starts. (When you use the wizard for the first time, you are guided through the settings configuration. After that Email setup option will be available).
  • Menu > Messaging >Options > Settings > E-mail > Options > New mailbox.

If you use either of these two options, select Start to begin entering the information for your email account as mentioned in step 3 above and proceed with the instructions from that on.


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  • How do I remove the Mail for Exchange mailbox on my Nokia device?

Perform the following steps on your Nokia S60 device (for example E72, E5-00), which includes built-in Email client:

  1. Select Menu.
  2. Select Email (or Applications > Email or Menu > Office > Email).
  3. Select Settings.
  4. Highlight Mail for Exchange (Note! do not open).
  5. Select Options.
  6. Select Remove mailbox.
  7. Select Yes.

Since the Email application is built-in on the device, there is nothing to uninstall. The only necessary steps is to remove the mailbox. 


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  • How can I refresh the list of available software updates in my SW Update list?

The list of available software updates is refreshed every time when entering SW Update menu if there's more than 24 hours since the previous refreshing.

If there is less than 24 hours since the list was last updated, SW Update application will not contact the server for updating the cache. Wait for the next day for the list to be refreshed again.


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  • I can not remove or uninstall an application, what can I do?

Make sure you do it in the right place.

  1. Select Menu > Apps. (or Applications) > App.mgr. > Installed apps. (or Menu > Settings > Application mgr. > Installed apps).
  2. Select the application you want to remove.
  3. Select Options > Uninstall (or Remove). 
  4. Confirm the uninstallation.
  5. If the problem persists with the third party application, contact the application provider; or you may try to reinstall the application and remove it again, if it does not help, reset the device or update the phone sw. 

Note: If you remove an application, you can only reinstall it if you have the original application or a full backup of the removed application. If you remove an application, you may no longer be able to open documents created with that application. If another application depends on the application that you removed, the other application may stop working.


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  • How do I view contacts stored on SIM card and/or phone memory?

Open Contacts application and select Options > Settings > Contacts to display and the memory you want to view via Contacts application.

In the Default saving memory setting you can choose or change the memory store for saving your contacts information.


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  • What is an integrated FM transmitter? How can I use it?

An integrated FM transmitter transmits music to your FM radio over a short range of 2 to 3 metres. It can be switched on and off at any time. The transmitting frequency is defined by the user within the range of 88.1MHz – 107.9MHz.

Find a channel free from public broadcast, tune the FM transmitter to the selected channel, and set your radio to the same channel.

The availability of this feature may vary by country or region. To check the latest legal status, see www.nseries.com/fmtransmitter and http://europe.nokia.com/fmtransmitter.  

  


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  • Why do VoIP calls not succeed over the GPRS/3G connection?

The VoIP connection over 3G or GPRS may fail if the VoIP service settings prohibit the use of VoIP over 3G and GPRS connections. The VoIP connections are in that case possible only over WLAN.

If the SIP VoIP Settings application has been installed in the device, the VoIP access over 3G and GPRS can be enabled in the following way:

  1. Depending on the device, go to:
    1. Menu > Tools (or Settings or Ctrl. panel) > Connectivity > Net settings > Advanced VoIP settings > VoIP services.
    2. Menu > Ctrl. panel > Net settings > Advanced VoIP settings > VoIP services.
    3. Menu > Settings > Connectivity > Admin.settings > Net settings > Advanced VoIP settings > VoIP services.
  2. Open the VoIP service profile and enter the Profile settings menu.
  3. Set AWCDMA = On.

When the AWCDMA setting is enabled, the VoIP connections can be established both over WLAN and 3G/GPRS networks.


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