Nokia N86 8MP support

Answers to important questions about   Nokia N86 8MP

  • How do I set up a corporate email account using Mail for Exchange on my Nokia device?

Your Nokia device (e.g E75, 6730 classic, 6710 navigator, or N86 8MP) includes a multiprotocol email client, which supports the Mail for Exchange account using Microsoft ActiveSync protocol. Note! Mail for Exchange (MFE) client installation is not needed. The configuration is done by running Set up e-mail wizard. The following steps guide you through setting up Mail for Exchange email account in your Nokia phone:

NOTE! Read all screens carefully during the setup process as they will provide additional information how to proceed.

  1. Highlight and select Set up e-mail on your home screen using the NaviKey.
  2. Select Start e-mail setup from the menu that appears.
  3. Select Start to begin entering the information for your e-mail account
  4. The setup wizard will need to access the network in order to complete your email configuration.  Depending on your operator contract, this may involve some data transfer charges. Select Yes, to allow the wizard to access to network, if question has been displayed. Please wait for the wizard to establish a network connection.
  5. Enter your corporate Email address and select OK.
  6. Select Corporate in Type of email.
  7. Select Mail for Exchange, if the question has been displayed.
  8. Next Setup wizard requests details of email settings. Enter Domain name, your User name in mail account, password, e-mail Server name and Secure Login (on/off). Select Next.
  9. Select either Email Only or Email and Data. Email and Data means synchronising Email, Calendar, Contacts and To-Do in the initial synchronisation. The definition can be changed later in Menu > Email > Settings.
  10. If you selected Email and Data in step 9, select either Merge or Replace for question how to synchronise. To get more info check Help.
  11. When Email complete is displayed, select OK.
  12. Now Mail for Exchange mailbox has been added to your device and it is ready to use. When using Mail for Exchange, you may be requested to change the lock code after connect to mail server first time.  The default lock code for your device is 12345. New lock code is requested at the defined intervals.

NOTE! If you forget the lock code, the device will need to be sent for repair. For additional  information regarding Nokia device repair, visit the Nokia support  web site at http://www.nokia.com/support.

NOTE! If you have previously hidden the Set up e-mail option on the home screen there are following other ways to get started with email setup.

  • Menu > Email (or Applications > Email) > New > E-mail setup starts. (When you use the wizard for the first time, you are guided through the settings configuration. After that Email setup option will be available).
  • Menu > Messaging >Options > Settings > E-mail > Options > New mailbox.

If you use either of these two options, select Start to begin entering the information for your email account as mentioned in step 3 above and proceed with the instructions from that on.


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  • How to capture panorama images with my Nokia N86 8MP phone?

The panorama mode in Camera application allows capturing wide angle images consisting of up to 5 image frames. The panorama images can be taken in the following way:

  1. Open the Camera application.
  2. In the active toolbar, select Switch to panorama mode.
  3. Press the capture key to capture the first frame of the panorama image.
  4. Rotate the camera to the left or right in the direction of the green arrows until the white viewfinder frame falls over the red frame.
  5. Stop the rotation for a moment to let the next frame be captured (don't press the capture key, the camera will automatically capture the frame).
  6. Continue to the direction of the green arrow and repeat steps 4 and 5 until the whole panorama image is captured.
  7. Select Stop to finish the capture.

For the optimum quality, try to keep the rotation axis as close to the lens as possible. Rotate the device instead of moving yourself.


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  • How do I reset some of the settings to their original values?

To reset some of the settings to their original values, select (depending on your device):

  • Menu > Tools > Settings > General > Factory settings
  • Menu > Settings > Phone > Phone mgmt. > Factory settings

To do this, you need the lock code. The default lock code is 12345. After resetting, the device may take a longer time to power on. Documents and files are unaffected.

Note: If your Nokia device support encryption of the device memory or the memory card, make sure you decrypt them before you restore the factory setting or your data may be lost.


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  • How do I make a conference call on my Nokia device?

Conference call is a network service, make sure that the conference call is supported by your network operator or service provider before following the steps below.

To make a conference call on your device:

  1. Make a call to the first participant.
  2. To make a call to another participant, select Options > New call. The first call is automatically put on hold.
  3. When the new call is answered, to join the first participant in the conference call, select Options > Conference.
  4. To add a new person to the call, repeat step 2, and select Options > Conference > Add to conference.
  5. To have a private conversation with one of the participants, select Options > Conference > Private (or in some devices select the Participants option shown on the screen). Select a participant and Private. The conference call is put on hold on your device. The other participants can still continue the conference call.
  6. After you finish the private conversation, select Options > Add to conference to return to the conference call (or in some devices select the Conference call option shown on the screen).
  7. To drop a participant, select Options > Conference > Drop participant, scroll to the participant, and select Drop (or in some devices select Participants option on the screen, scroll to the participant and select Drop participant) .
  8. To end the active conference call, press the end key.

Note: to mute the microphone of your device during the conference call, in the active call mode, select Options > Mute.


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  • Does my Nokia device support VoIP/Internet calls and how can I use it?

Yes, VoIP internet calls are supported. There are two options to enable VoIP in your Nokia device (S60 3rd Edition Feature Pack 2 devices).

 1. Use VoIP application or settings downloaded via Download! or Ovi Store.

  • Open Menu > Download! or Ovi Store
  • Download and install VoIP settings or VoIP application (Gizmo VoIP settings, Fring) or some other VoIP like application (iSkoot for Skype).
  • Subscribe to service and get a user account from your service provider if you don't already have an existing account to Gizmo, Skype or other service provider such as MSN messanger, Google Talk, Yahoo!, etc.
  • A new tab for the VoIP service you installed (e.g. Gizmo VoIP) will appear in Contacts menu.
  • Activate VoIP call service in Contacts by opening Menu > Contacts > Gizmo VoIP tab and select Options > Activate service.

 Note that the availability of service (Gizmo, Fring, iSkoot for Skype) may vary country by country and in different device models. 

2. Use VoIP that is installed in phone

  • Subscribe to VoIP service and get a user account from your service provider.
  • Receive SIP VoIP settings from your service provider to your phone or configure the settings manually.
  • When configuring the settings manually, a separate SIP VoIP Settings application needs to be installed in the device. The application can be downloaded from Forum Nokia:

 http://www.forum.nokia.com/info/sw.nokia.com/id/d476061e-90ca-42e9-b3ea-1a852f3808ec/SIP_VoIP_Settings.html

  • Configure SIP profile in Menu > Tools (or Settings or Ctrl. panel) > Settings > Connection > SIP settings.
  • Go to Menu > Tools (or Settings or Ctrl. panel) > Connectivity > Net settings > Advanced VoIP settings > VoIP services (or in some devices Menu > Ctrl. panel > Net settings > Advanced VoIP settings > VoIP services) and create a VoIP service (note that this menu is not available until you install the SIP VoIP Settings application).
  • Check that the VoIP service is linked to the SIP profile created above (see the Used SIP profiles submenu). 
  • VoIP service (e.g. Provider) appears in Contacts after SIP VoIP settings are correctly configured.
  • Open Menu > ContactsProvider tab and select Options > Activate service.

After the service is activated, the internet calls can be placed by selecting Options > Call > Internet call or by entering the number and selecting Net call in the home screen.


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  • Will my Nokia device become locked permanently if I enter the wrong lock code too many times?

No. The amount of consecutive incorrect lock codes is not limited and you cannot lock your Nokia device permanently by entering wrong lock codes. However, if you enter the wrong lock code for 5 consecutive times, the device is locked for 5 minutes during which time it doesn't accept any codes, not even the correct one.

Note that some applications may add security measures of their own if an incorrect lock code is given too many times. For example with Mail for Exchange the administrator can define that all the data in the device is deleted when a maximum number of lock code retries is reached. The device may show in this situation the following warning message:

Incorrect lock code. One attempt left before data is deleted.

If a wrong lock code is still given after the above warning, the device is reset and all the user data is wiped out.


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  • I can not remove or uninstall an application in my Symbian phone, what can I do?

Make sure you do it in the right place.

  1. Select Menu > Apps. (or Applications) > App.mgr. > Installed apps. (or Menu > Settings > Application mgr. > Installed apps).
  2. Select the application you want to remove.
  3. Select Options > Uninstall (or Remove). 
  4. Confirm the uninstallation.
  5. If the problem persists with the third party application, contact the application provider; or you may try to reinstall the application and remove it again, if it does not help, reset the device or update the phone sw. 

Note: If you remove an application, you can only reinstall it if you have the original application or a full backup of the removed application. If you remove an application, you may no longer be able to open documents created with that application. If another application depends on the application that you removed, the other application may stop working.

Note also that you may not be able to uninstall applications that came pre-installed in your phone.


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  • How is wireless local area network (WLAN) used with my Nokia device?

Your device supports wireless local area network (WLAN). With WLAN, you can connect your device to the internet and compatible devices that have WLAN.

To use WLAN, it must be available in the location, and your device must be connected to the WLAN. Some WLANs are protected, and you need an access key from your service provider to connect to them.

Features that use WLAN, or that are allowed to run in the background while using other features, increase the demand on battery power and reduce the battery life.

Your device supports the following WLAN features:

  • IEEE 802.11b/g standard
  • Operation at 2.4 GHz
  • Wired equivalent privacy (WEP) with keys up to 128 bits, Wi-Fi protected access (WPA), and 802.1x encryption methods. These functions can be used only if they are supported by the network.

To use WLAN, you must create an internet access point (IAP) for WLAN. Use the access point for applications that need to connect to the internet.

Important: Always enable one of the available encryption methods to increase the security of your wireless LAN connection. Using encryption reduces the risk of unauthorised access to your data.

A WLAN connection is established when you create an application connection using a WLAN internet access point. The active WLAN connection ends when you end the application.

You can use WLAN during a voice call or when packet data is active. You can only be connected to one WLAN access point device at a time but several applications can use the same internet access point.

When the device is in the offline profile, you can still use WLAN (if available) but there may be some limitations with connectivity. It is therefore recommended that online profile is used (requires SIM card in the device)  Remember to comply with any applicable safety requirements when establishing and using a WLAN connection.

Tip: To check the unique media access control (MAC) address that identifies your device, enter *#62209526# on the home screen (standby mode).


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  • How do I disable the start-up tone on my Nokia device?

Start-up tone (welcome tone played when starting up the device) is on by default, to turn it off, open Profiles, select a profile and Options > Personalise > Warning tones > Off.

Applies for Nokia S60 and Symbian^3 devices.


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  • What is the lock code for clearing timers and counters on my Nokia device?

The default code is 12345.

To change the code, select Menu > Tools > Settings > General > Security > Phone and SIM card > Lock code.  (Or in some devices, Menu > Settings > Phone > Phone mgmt. > Security settings > Phone and SIM card > Lock code.)

 


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