Nokia E72 support

Answers to important questions about   Nokia E72

  • How do I manage the scroll key light settings on my Nokia device?

Select Menu > Ctrl. panel > Settings > General > Personalization > Notification lights.

When you miss a call or receive a message, the scroll key starts blinking to indicate the event. To set the blinking time and which events you want to be notified, select Notification light.

When you do not use the device for a certain period of time, the scroll key starts blinking slowly as if it was breathing. To turn the breathing light on or off, select Standby br.light > Breathing light.


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  • Can I use the Internet radio on my Nokia E72 device?

Yes,

Internet radio is pre-installed on Nokia E72 firmware version 031.023 and later. Select Menu > Media > Radio > Internet radio.


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  • How do I lock the keypad on my Nokia device?

To lock (or unlock) the keypad manually in the home screen, press first the left selection key and then the right selection key. Or press the power key briefly, and select Lock keypad.

The keypad of your device locks automatically after the keypad autolock period. To change the autolock period go to Menu > Ctrl. panel > Settings > General > Security > Phone and SIM card > Keypad autolock period

When the keypad is locked, you can still answer incoming calls and make calls the official emergency numbers programmed into your device.

Note: With the Nokia E5-00, the power key is the same key as the End key. When pressing the end key inside an application, it will cause the device to go into the homescreen, instead of the usual options to change the profiles and lock the device.


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  • How do I use the autofocus in the camera of my Nokia E72 device?

When capturing an image with the camera do one of the following:

  • If you have the Optical Navi key enabled (default), keep a finger on top of the Optical Navi key to activate the autofocus until a green frame appears. Then press the key down to capture an image. 
  • If you have the Optical Navi key disabled, press and hold the Navi key to activate the autofocus until a green frame appears and then release the Navi key to capture an image.

In both of the cases the green frame indicates a successful autofocus and the red frame indicates an unsuccessful autofocus.


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  • Where is the Nokia Messaging Chat application located on my Nokia E72 device?

Users will need to use the chat setup wizard on the Nokia device's home screen to launch Nokia Messaging Chat. Running the setup wizard will download and install the application on the Nokia device.

Select Set Up Chat wizard on the home screen. The Chat application exists on Menu > Applications after installation.

Note! If the Set Up Chat wizard has been hidden, users can also download and install the chat application (IM for Nokia - Chat on the go) from Nokia Store.

 


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  • For how long should I charge my battery on the first charge?

You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.

Note: When charging through a USB port, the charging might take longer than 2 hours.


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  • What can I do when the new music files are not shown in the Music player (or Media player) on my Nokia device?

Refresh or update the music library. Open Music player (or Media player or My music), select Options > Refresh library (or Update library or Update libr.).


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  • How do I make a conference call on my Nokia device?

Conference call is a network service, make sure that the conference call is supported by your network operator or service provider before following the steps below.

To make a conference call on your device:

  1. Make a call to the first participant.
  2. To make a call to another participant, select Options > New call. The first call is automatically put on hold.
  3. When the new call is answered, to join the first participant in the conference call, select Options > Conference.
  4. To add a new person to the call, repeat step 2, and select Options > Conference > Add to conference.
  5. To have a private conversation with one of the participants, select Options > Conference > Private (or in some devices select the Participants option shown on the screen). Select a participant and Private. The conference call is put on hold on your device. The other participants can still continue the conference call.
  6. After you finish the private conversation, select Options > Add to conference to return to the conference call (or in some devices select the Conference call option shown on the screen).
  7. To drop a participant, select Options > Conference > Drop participant, scroll to the participant, and select Drop (or in some devices select Participants option on the screen, scroll to the participant and select Drop participant) .
  8. To end the active conference call, press the end key.

Note: to mute the microphone of your device during the conference call, in the active call mode, select Options > Mute.


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  • Why does SMS message get converted to MMS message?

SMS message may get converted to MMS message in the following situations:

1) When sending a long SMS message

In some devices the message type gets converted from SMS text message to MMS multimedia message if the message length exceeds the device-specific setting which is typically 5 - 10 SMS submessages (around 760-1520 characters). If the message is longer, it is converted to MMS to avoid potential issues in handling long text messages in the recipient device. The cost of a SMS message consisting of several concatenated submessages may also be higher than the cost of a single MMS message.

The conversion from SMS text message to MMS multimedia message occurs when the automatic message type is selected in the message options. This is the default mode where the device tries to automatically select the best mode for the message.

The conversion from SMS to MMS can be avoided by selecting Options > Sending options > Message type > Text when in the Text message window writing the message. The message is then always sent as SMS text message and no conversion to MMS occurs.

The maximum number of concatenated SMS submessages can be up to 10 (around 1520 characters). In multimedia mode the message length can be longer.

2) No phone number defined in user contact information

If sending SMS to one or more recipients and one of the potential recipients has only email address and no phone number, the SMS will be converted to MMS. This is independent of the number of the potential recipients.

In order to avoid the conversion to MMS, remove from the recipient list the contacts which don't have a phone number defined.


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  • Does my Nokia device support VoIP/Internet calls and how can I use it?

Yes, VoIP internet calls are supported. There are two options to enable VoIP in your Nokia device (S60 3rd Edition Feature Pack 2 devices).

 1. Use VoIP application or settings downloaded via Download! or Ovi Store.

  • Open Menu > Download! or Ovi Store
  • Download and install VoIP settings or VoIP application (Gizmo VoIP settings, Fring) or some other VoIP like application (iSkoot for Skype).
  • Subscribe to service and get a user account from your service provider if you don't already have an existing account to Gizmo, Skype or other service provider such as MSN messanger, Google Talk, Yahoo!, etc.
  • A new tab for the VoIP service you installed (e.g. Gizmo VoIP) will appear in Contacts menu.
  • Activate VoIP call service in Contacts by opening Menu > Contacts > Gizmo VoIP tab and select Options > Activate service.

 Note that the availability of service (Gizmo, Fring, iSkoot for Skype) may vary country by country and in different device models. 

2. Use VoIP that is installed in phone

  • Subscribe to VoIP service and get a user account from your service provider.
  • Receive SIP VoIP settings from your service provider to your phone or configure the settings manually.
  • When configuring the settings manually, a separate SIP VoIP Settings application needs to be installed in the device. The application can be downloaded from Forum Nokia:

 http://www.forum.nokia.com/info/sw.nokia.com/id/d476061e-90ca-42e9-b3ea-1a852f3808ec/SIP_VoIP_Settings.html

  • Configure SIP profile in Menu > Tools (or Settings or Ctrl. panel) > Settings > Connection > SIP settings.
  • Go to Menu > Tools (or Settings or Ctrl. panel) > Connectivity > Net settings > Advanced VoIP settings > VoIP services (or in some devices Menu > Ctrl. panel > Net settings > Advanced VoIP settings > VoIP services) and create a VoIP service (note that this menu is not available until you install the SIP VoIP Settings application).
  • Check that the VoIP service is linked to the SIP profile created above (see the Used SIP profiles submenu). 
  • VoIP service (e.g. Provider) appears in Contacts after SIP VoIP settings are correctly configured.
  • Open Menu > ContactsProvider tab and select Options > Activate service.

After the service is activated, the internet calls can be placed by selecting Options > Call > Internet call or by entering the number and selecting Net call in the home screen.


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