Nokia E63 support

To adjust the earpiece volume during a phone call, use Navi key to scroll left or right.

To adjust the volume of the media applications, press and hold the function key, and scroll up or down the Navi key.

Select Menu > Tools > Settings > General > Security > Phone and SIM card > PIN code.

The new code must be 4 to 8 digits long. The PIN code protects your SIM card against unauthorised use and is provided with the SIM card. After three consecutive incorrect PIN code entries, the code is blocked, and you need to use the PUK code to unblock it before you can use the SIM card again.

Contact your service provider (operator) if you do not know the PUK code.

Applies for example the following Nokia devices: E51, E63, E66 and E71.

To reset some of the settings to their original values, select (depending on your device):

• Menu > Tools > Settings > General > Factory settings
• Menu > Settings > Phone > Phone mgmt. > Factory settings

To do this, you need the lock code. The default lock code is 12345. After resetting, the device may take a longer time to power on. Documents and files are unaffected.

Note: If your Nokia device support encryption of the device memory or the memory card, make sure you decrypt them before you restore the factory setting or your data may be lost.

Conference call is a network service, make sure that the conference call is supported by your network operator or service provider before following the steps below.

To make a conference call on your device:

1. Make a call to the first participant.
2. To make a call to another participant, select Options > New call. The first call is automatically put on hold.
3. When the new call is answered, to join the first participant in the conference call, select Options > Conference.
4. To add a new person to the call, repeat step 2, and select Options > Conference > Add to conference.
5. To have a private conversation with one of the participants, select Options > Conference > Private (or in some devices select the Participants option shown on the screen). Select a participant and Private. The conference call is put on hold on your device. The other participants can still continue the conference call.
6. After you finish the private conversation, select Options > Add to conference to return to the conference call (or in some devices select the Conference call option shown on the screen).
7. To drop a participant, select Options > Conference > Drop participant, scroll to the participant, and select Drop (or in some devices select Participants option on the screen, scroll to the participant and select Drop participant) .
8. To end the active conference call, press the end key.

Note: to mute the microphone of your device during the conference call, in the active call mode, select Options > Mute.

If you have Set up e-mail option available on your device home screen following steps guide you through setting up an email account (NOTE: Please read all screens carefully during the setup process as they will provide additional information and hints on how to proceed):

1. Highlight and select Set up e-mail on your home screen using the NaviKey.
2. Select Start e-mail setup from the menu that appears.
3. Select Start to begin entering the information for your email account.
4. The setup wizard will need to access the network in order to complete your configuration. Depending on your operator contract, this may involve some data transfer charges. Select Yes to allow the wizard to access the network. Please wait for the wizard to establish a network connection.
5. In next phase select E-mail if such selection appears otherwise if not skip to next point.
6. Enter your email address and select OK.
7. Enter your email password and select OK and setup wizard will take a moment to define your email settings.

For most common email services like GMAIL, the setup wizard can find the rest of your email settings for you, so there's nothing more to configure. If you're using a less common email service that isn't recognized by the setup wizard, you may need to enter some more information, and the setup wizard will continue to ask you for your server settings.

If you have previously hidden the Set up e-mail option on the home screen there are other ways to get started with email setup, depending on the device select one from the list:

• Menu > Help > Welcome > E-mail setup
• Menu > Tools > Sett. wizard > E-mail setup (When you use the wizard for the first time, you are guided through the settings configuration. After that Email setup option will be available).
• Menu > Communic. > Messaging > Options > Settings > E-mail > Options > New mailbox

If you use either of these three options select Start to begin entering the information for your email account as mentioned in point 3 earlier in this FAQ and proceed with instructions from that on.

Applies for Nokia E63, E66 and E71 devices.

This only applies for Symbian S60 3.0 and 3.1 devices. The instructions may vary depending on the device model. The best source of information is the User guide of device.

Example of copying contacts from a SIM card to a phone memory (Nokia N95):

1. Open Contacts
   
2. Select Options > SIM contacts > SIM directory 
   
3. Select Options > Mark/Unmark > Mark (or Mark all)
   
4. Select Options > Copy to Contacts

Do the following:

1. Open the Application manager by selecting Menu > Installations (or Applications or Apps. or Ctrl.panel or Tools) > App.mgr.
2. Select Options > Settings.
3. Set Software installation to All and Online certificate (or certif.) check to Off.
4. Retry the installation again.

Select Menu > Tools > Memory > Options > Format memory card > and Yes to confirm. When the memory card is formatted, enter a name for the memory card, and select OK.

Note! When a memory card is formatted, all data on the card is permanently lost. Most of the memory cards are supplied preformatted.

Start-up tone (welcome tone played when starting up the device) is on by default, to turn it off, open Profiles, select a profile and Options > Personalise > Warning tones > Off.

Applies for Nokia S60 and Symbian^3 devices.

Select Menu > Office > Dictionary.

To translate words from one language to another, enter text in the search field. As you enter text, suggestions of words to translate are displayed. To translate a word, select the word from the list.

Select Options and from the following:

• Listen - Listen to the selected word.
• History - Find previously translated words from the current session.
• Writing languages - Select the writing language from the pre-defined list. The language list depending on your phone variants. 
• Languages - Change the source language or the target language, download new languages from the web by using your device or remove a language from the dictionary. You cannot remove the English language from the dictionary. You can have two additional languages installed, besides English.
• Speech - Edit the voice feature settings. You can adjust the speed and volume of the voice.

You can also download and install the languages to the Dictionary via PC from the Nokia Support site.