Nokia E-mail support for Nokia Digital TV Receivers

If you have any problems with your Nokia Digital TV Receiver please use the following form to get in contact with us. We will try to help you as soon as possible.

The information in bold is required.

Title *

Name *

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Telephone: 

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Which Nokia Digital TV Receiver do you have?

Other

In which country did you buy your Nokia Digital TV Receiver?

What kind of CA module do you use?

Allcam
Alphacrypt
Betacrypt
Conax
Cryptoworks
Irdeto
Nagra
Mediaguard / Seca
Viaccess
None
I don't know

What is the product number of your Nokia Digital TV Receiver (this is the number commencing with 262 xxxx-xx)?

Which software version does your Nokia Digital TV Receiver have (i.e. MA 1.3)
(The software version is displayed on your Nokia Digital TV Receiver during the startup sequence)

I don't know

What type of installation do you have?

If you receive satellite TV, which satellites do you use? Please list all (i.e. Astra, Hotbird, Thor etc.)

I don't receive satellite TV
I don't know

If you receive TV via satellite transmission, what is the size of the dish you are using?

If you receive TV via satellite transmission, what type of LNB are you using?

Which devices ( i.e. further digital TV receiver, switches, lineamplifier, VCR etc.) are connected to your Nokia Digital TV Receiver? Please list:

Please describe in detail the problem you are having with your Nokia Digital TV Receiver: