Both earpieces (Right/Left) are used when the Bluetooth Advanced Audio Distribution Profile (A2DP) is activated when listening to music or watching a video. When you make a call on your Nokia device while using a Bluetooth headset, the Hands-Free (HFP) or Headset (HSP) profile would be activated. Only the Right earpiece is used at this time. This is a Nokia safety feature as the headset may be used in a vehicle as a Hands-Free device. This allows the user to still hear the environment around them while on an active call.
If you have Nokia Suite installed on your computer, do the following:
For more detailed information about installing or using Nokia Suite, visit the support section of your local Nokia website.
Nokia PC Suite is being replaced by Nokia Suite(earlier known as Nokia Ovi Suite), which is the newer and more user-friendly application for Windows.
Nokia is not developing PC Suite anymore.
With Nokia Suite, you can connect your computer and your phone. Keeping important information up to date on your phone and on your computer is simple, and you can transfer music, and download free street maps to your phone with ease. Nokia PC Suite and Nokia Suite can be installed on the same computer, but you should not use them simultaneously. Note that the latest Nokia phones are supported only by Nokia Suite.
It’s easy – just use your phone’s software update application or Nokia Suite to download the update. The whole process should take less than ten minutes, depending on the speed of your connection. You can use:
• a Wi-Fi network that your phone is connected to
• your phone’s cellular data connection
• your PC’s internet connection, using Nokia Suite
If you use your phone’s cellular data connection to update the software, you may have to pay data charges. It’s usually faster and cheaper to use a Wi-Fi network or your PC’s internet connection.
Update via your phone:
For most devices, select Menu > Settings > Phone > Phone updates or Menu > Applications > (Tools >) SW Update. If you don't find the software update application from these menu locations, check the correct one from the user guide.
Update via PC:
Connect your phone to the PC via an USB cable, and start Nokia Suite. Select Tools > Software updates and follow the on screen prompts.
If you forget or lose the lock or security code, try first the default lock code 12345. If it is not accepted, contact the nearest Nokia Care point to unlock your device. To find nearest location to you, go to your local Nokia website, and navigate to Support > Troubleshooting (or Repair & Recycle).
These simple steps can help in a majority of cases.
Restart your phone
For phones with removable battery:
1. Switch your phone off
2. Remove the battery.
3. After a few seconds, put the battery in and switch your phone on.
For phones with non-removable battery:
1. Press and hold the power button until the phone vibrates and switches off.
2. Switch your phone on again.
Reset the settings
Restore the original factory settings as instructed in your phone's user guide.
Update the software
Make sure your phone is running the latest software. For downloads and assistance, go to your local Nokia website's support page.
If you are unable to test your phone or it still keeps switching off, please bring it to the nearest Nokia Care point for inspection.
These messages may be displayed in the following situations:
If none of the situations above apply and you continue to receive this error message, your SIM card may be damaged. Please contact your operator or service provider. Or alternately, contact your local Nokia Care Point for inspection.
All Nokia phones are tested for heat tolerance in accordance with industry and government standards. All models meet industry standards before they are offered for sale. Only Nokia models that meet heat tolerance standards are on the market.
Many phones may seem warm to the user, like most battery-powered devices during excessive use. Higher level phones such as 3G phones, or phones operated in many modes at the same time, such as phone, internet and GSM, will seem warm to the user. Warming may also happen during charging or when listening to music for a longer time, for example. Certain phones only used in talk mode may also seem warm to the individual user.
However, the heat level on all Nokia models is within the safe range. The phone does not require repair since it is operating safely in the manner designed to operate.
Try the following troubleshooting tips: