FAQ

Check that your phone is not in the ''USB Connection On Standby'' mode. Latest Nokia phones enter a power save mode if a USB cable is connected, but the connection has not been used during the last few minutes.

Nokia offers a charger exchange program for a limited number of chargers manifactured by a third party supplier (BYD).

To read more about the exchange program visit http://chargerexchange.nokia.com.

For user-to-user support and assistance, check Nokia Support Discussions at http://www.nokia.com/discussions

Many registered users have experience with updating their Nokia devices and you may find answers to any questions you may have.

To receive personal assistance from Nokia Customer Care, please call or email your local Nokia Care contact center. See www.europe.nokia.com/contactus for details

Delays in creating the connection may result from the USB cable conflicting with the internal modem of your PC.

To try and solve this problem, disable the internal modem in the hardware settings of your PC. For more information on how to disable the modem, refer to the Microsoft web pages.



Alternative keywords: Get Connected wizard, USB cable, jams, connection

High-Speed Downlink Packet Access (HSDPA) is a mobile telephony protocol, a 3rd Generation (3G) technology, which provides a smooth evolutionary path for Universal Mobile Telecommunications System (UMTS) -based 3G networks allowing for higher data transfer speeds. Current HSDPA deployments support 1.8 MB or 3.6 MB for downloads. Further steps to 14.4 MB and beyond are planned for the near future.

Note: Though technology exist within the device, please check with your Cellular Service Provider for availability and pricing to use this feature.

No, this is the same update you would receive at a Nokia Care point, with the added advantage of convenience (as you can perform the update from any location with network coverage or Internet connection) and speed (as many new software releases are available in NSU before they are available in a Care point).

For a list of the Bluetooth drivers supported by Windows operating systems, refer to the Nokia PC Suite web site (link: www.nokia.com/pcsuite).

To take Microsoft Bluetooth in use, do the following:

1) Disable or uninstall other Bluetooth equipment installed on your PC. For more information on how to disable a Bluetooth stack, refer to the web pages or the documentation of the software product.
2) Activate Microsoft Bluetooth on your PC. For more information on how to take Microsoft Bluetooth in use, refer to the Microsoft web pages.

Alternative keywords: BT, bluetooth, widcomm, Broadcomm, IVT Bluesoleil, TDK, Toshiba, connect, connection, problems

The 3rd generation mobile communications (3G) is a digital system for mobile communications, which aims at global use and provides increased bandwidth. 3G allows a mobile device to access a wide variety of real-time online services, such as multimedia and live video conferencing.

For the latest information on the newest technologies provided by Nokia, visit our international Web site:  www.nokia.com
 
 
 

CDMA, TDMA and GSM are all different types of digital technologies or transmission methods.

CDMA = Code Division Multiple Access
TDMA = Time Division Multiple Access
GSM = Global System for Mobile Communications

To try and solve this problem, move the Nokia PC Suite maintenance program window by dragging it a little. When you move the window, Windows reloads the view, and the buttons become visible.

Alternative keywords: uninstall, installation, RTL, right, left, button, buttons, maintenance, repair