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Batteries
Hologram checks
Check the dots
Angle the hologram. To the left, right, bottom, and top of the logo, you should see one, two, three, and four dots respectively.
Check the logo
Look at the hologram label. You should see the Nokia connecting hands symbol from one angle and the Nokia Original Enhancements logo from another angle.
Nokia battery advisory
Protect your phone
Think you may have a counterfeit battery? Follow these steps:
Stop using the battery
A non-original battery may result in poor performance and damage to your device. It may also invalidate any warranty.
Have your battery inspected
Visit your local Nokia Care Point and have the battery inspected for authenticity. Find your nearest Nokia Care Point.
Return the battery
If your Nokia care Point can't verify that your battery is original, return it to the place of purchase.
Let us know
Help prevent non-original batteries being sold as originals - email us at brandprotection@nokia.com.
Stop using the battery
A non-original battery may result in poor performance and damage to your device. It may also invalidate any warranty.
Have your battery inspected
Visit your local Nokia Care Point and have the battery inspected for authenticity. Find your nearest Nokia Care Point.
Return the battery
If your Nokia care Point can't verify that your battery is original, return it to the place of purchase.
Let us know
Help prevent non-original batteries being sold as originals - email us at brandprotection@nokia.com.
