Nokia Music support

If you have joined the Comes With Music service, see also Manage your account.

To download and buy music to add to your collection, you can either pay for all items using instant purchase, or buy pre-paid credit. To listen to music without downloading, you can subscribe to Unlimited Streaming. Unlimited Streaming allows you to listen to music in Nokia Music Store any time for a monthly fee.

Pre-paid credit

When the payment is complete, credit is added to your account and the balance is shown in the top right-hand corner of your screen. These credits can be used for downloading

Instant purchase

If you do not have any pre-paid credits you can purchase any tracks or albums directly with your credit or debit card using instant purchase. You can save a payment method as the default one for instant purchases.

Unlimited Streaming subscription

By subscribing to Unlimited Streaming, you can listen to music in Nokia Music Store at anytime without downloading the tracks. After you subscribe, the streaming symbol in the top right-hand corner of the screen indicates that streaming is active. To renew the subscription automatically every month, you must save your credit or debit card details to your account. If you have set up a credit or debit card as the default payment method, that card is automatically used to renew your Unlimited Streaming subscription.

If you unsubscribe from Unlimited Streaming, you are no longer able to stream and the symbol indicates that streaming is inactive.

To download tracks and to listen to them on your PC without signing in to Nokia Music, or to play them on your compatible mobile device, you must buy them using pre-paid credit or instant purchase..

You cannot stream tracks on your mobile device.

The available purchase options vary according to your country and the device you are using to access Nokia Music Store. For more information on what is on offer, see Buy music.