Nokia Music support

Payment options

Default payment method

You can set a credit card as a default payment method for your instant purchases from Nokia Music Store. This card is automatically used for your purchases without you having to enter your payment details again during a purchase. You can also use the card to buy Unlimited Streaming subscriptions and credit for your account. You receive a receipt of all transactions by e-mail.

To set up a default payment method, select My Account > Account Details. Add a new payment method or select an existing one, and click Set as default.

To stop using the selected card as the default payment method, select Remove as default. Note that if you remove a default payment method, such as a credit card, all subscriptions to Unlimited Streaming bought with that card end when the current period ends.

Nokia Music gift vouchers and PIN codes

To redeem a gift voucher from Nokia Music Store:

  1. Sign in (existing user) or join Nokia Music (new user). For more information on how to join, see Join Nokia Music.
  2. Go to the Redeem PIN area on the home page of Nokia Music Store, and click Continue. You can also access the voucher redemption pages by clicking My Account > Buy credit.
  3. Enter the PIN code on the voucher and click Continue.

When the PIN code has been redeemed, you can download the campaign product. If you redeemed a gift voucher, the credit is added to your account.

The PIN code can only be redeemed within the time period indicated on the gift voucher. After activation, the validity of the promotion is limited. The expiry date is always specified during the PIN code redemption. For more information, see the campaign-specific Terms of Use.

You can only redeem a PIN code once. If you have problems with your PIN code, see Troubleshooting.