With Nokia Music you can play music, discover and buy new music, transfer tracks between your compatible PC and compatible Nokia mobile devices, and rip and burn your audio CDs.
You can connect several compatible devices with Nokia Music. In addition to the PC music collection, you can view the music collections on multiple mobile devices and audio CDs. The My Devices area shows the devices that are currently connected, which one is selected for viewing, and the status of ongoing rip, burn, and transfer operations.
You can play, rip, burn, and transfer music simply by dragging and dropping tracks from one location to another.
To learn more about Nokia Music and how to use it, see also the help available in the PC client. To view the help, click
in the Menu and account area.
Nokia Music is not compatible with Mac or Linux operating systems.
With Nokia Music, you can play tracks in the following audio file formats and their subtypes:
* Container files can contain either audio or video. You can add only files containing audio to your music collection. For instructions, see Add music to your PC music collection.
To edit the settings of Nokia Music, select Menu » Edit » Options and from the following:
To learn more about the settings of Nokia Music, click
in the Menu and account area.
Nokia Music only supports DRM licences in the Windows Media format (WMDRM). A licence is associated with each music track that is protected by DRM.
You cannot play DRM-protected tracks in your music collection, or burn them to a CD, or transfer them to your mobile device, without a licence. If a track is missing a licence, Nokia Music tries to acquire one from Nokia Music Store (active internet connection required).
To play, burn, or transfer any DRM-protected content, your PC must be authorised. If your PC has not been authorised previously, when you use Nokia Music to perform a DRM-related action for the first time, you are prompted to download and install a security update. You must allow this process to complete if you want to play, burn, or transfer DRM-protected tracks.
When you transfer a DRM-protected track from your PC to your mobile device, a transfer licence which allows the track to be played on the mobile device is generated on the PC and transferred with the track. This requires that you still have sufficient transfer rights for the track.
When you transfer a DRM-protected track from your mobile device to your PC, Nokia Music may need to download a new licence for the track. If necessary, this is done automatically the next time you play, transfer or burn the track. Note that an active internet connection is required in order to do this and that you may be asked to sign in to your Nokia Music account.
You can only burn a DRM-protected track to a CD if there are sufficient burn rights remaining for the track.
All downloads from Nokia Music Store use WMDRM protection. With a WMDRM licence, you can usually play a protected track an unlimited number of times, and burn or transfer it to a mobile device a limited number of times. The actual number of transfers depends on the rights granted by the record label. To check the number of play, burn, and transfer rights remaining for a track, right-click the track, and select Edit track details » Properties tab.
You receive at least three WMDRM licences with every download, so that you have a replacement licence if you lose the original one. You cannot back up or copy the licence manually.
To stream tracks from Nokia Music Store, you must be signed in to your account and subscribed to Unlimited Streaming.
Unlimited Streaming is not available on mobile devices.
When you start Nokia Music for the first time, you can choose whether you want to scan your PC for audio files and playlists and import them into your PC music collection. To learn which audio file formats you can import to Nokia Music, see Supported audio file formats. By default, Nokia Music scans your PC for music content starting from the Windows My Music folder, but you can select another folder to start from. To start scanning, select Yes. To scan your PC later, select No.
If you do not scan for music on the first start, you can import music later as follows:
You can also add music to the PC music collection from your PC hard drive, removable storage device, or network drive by dragging and dropping the item to the My PC icon in My Devices.
For instructions on adding music to the PC music collection from an audio CD, see Rip an audio CD.
For instructions on adding music to the PC music collection from your mobile device, see Transfer music.
To import a playlist:
Imported playlists are displayed in the My Playlists area.
In the My Collection area, you can browse and organise tracks that are stored on your PC, a connected Nokia mobile device, or an audio CD. To view the music collection of a particular device, select its icon in the My Devices area.
To browse the music collection on your PC or a connected mobile device, select from the following views:
Click
to view the information with album art and
to view the information as a list.
In the My Music tab, you can search for music that is stored on your PC or a connected mobile device. You can only search the device you are currently viewing. You cannot search CDs.
To search for an artist, album or track, enter the artist name, track name or album title in the search fields, and click 
Every track visible in Nokia Music has details associated with it, such as its name, the album it was released on, the genre it belongs to, its audio format, duration, and size. For tracks on audio CDs and connected mobile devices, you can view but not edit these details.
For tracks in your PC music collection, you can view these details and edit some of them, either in the My Collection view or using the detail editor.
To view or edit the details of a track, right-click the track, and select Edit track details.
To view or edit the details of a complete album, right-click the album, and select Edit album details.
If you select multiple tracks for editing, you can select which details to edit for the tracks in the Summary tab. Select the check box next to the detail field you want to change. When you change the contents of the field, that information is changed for all the selected tracks. You can only change information that is common to all the selected tracks this way.
You can also change the details of a track or a selection of tracks by dragging it onto another track. You are asked to confirm the operation before any changes are made.
Dragging a single track onto a group of tracks or an album only updates those details on the dragged track where all relevant fields within the target tracks contain the same information.
You can edit track or album details in any category of the My Collection area. For example, to edit or change an artist name, select Artists in the My Collection area, and slowly double-click the artist name. When you edit or change the artist name, the name is changed in the details of all the tracks by that artist.
In the music player area, you can control the playback of tracks from your PC music collection, Nokia Music Store, audio CDs and connected mobile devices. You can also view the status of tracks you are currently downloading from Nokia Music Store. The music player area consists of three sections:
The player shows the currently playing track with album art. You can control playback with the Previous, Play/Pause, and Next buttons.
Use the volume slider to control the volume.
You can organise the tracks you want to listen to using the Queue. To add a track from your music collection to the Queue, drag and drop the track to it, or right-click the track, and select Add to queue.
To play the tracks in the Queue in a random order, click 
To save the tracks in the Queue as a playlist, click 
To clear the Queue, click 
To view the status of tracks you are currently downloading, click the Current Downloads bar.
To change the order of tracks waiting to be downloaded, drag and drop them to the desired location.
To hide the current downloads list, click Current Downloads again.
For more information on how to use the music player area, select Menu > Help in the menu and account area of Nokia Music.
With Nokia Music, you can play tracks from your PC music collection, connected mobile devices, or audio CDs. To view the music contents of a particular device, select the device icon in the My Devices area.
To add tracks to the Queue and start playing them immediately, double-click the track, or right-click the track and select Play now.
To add a track or tracks to the Queue without starting playback, right-click the track and select Add to queue, or drag and drop the track to the Queue.
To add a complete album to the Queue and start playing it immediately, double-click the album art, or right-click the album and select Play now.
To add an album to the Queue without starting playback, right-click the album and select Add to queue, or drag and drop the album art to the Queue.
To add a playlist to the Queue and start playing it immediately, click Play under the playlist title, or right-click the playlist title and select Play now.
To add a playlist to the Queue without starting playback, right-click the playlist title and select Add to queue, or drag and drop the artwork image for the playlist to the Queue.
To display only the Nokia Music player, click
, or select Menu » View » Switch to mini mode.
To return to full view, click
again.
To view or hide album art in mini mode, click the album art.
If you exit Nokia Music when it is in mini mode, it also opens in mini mode the next time you start it. The Player displays the last played track or the first available track in the Queue.
You can discover new music by enabling recommendations in Nokia Music. A new recommended track is automatically displayed in the Player soon after the current track starts playing. For more information on the Nokia Music settings and how to enable recommendations, see Nokia Music settings.
If you have not enabled recommendations, you can request an instant recommendation by clicking Recommended in the Player.
There are two types of playlists in Nokia Music:
You can create a new playlist in the My Playlists area or by saving the tracks you have added to the Queue as a playlist.
To create a new, empty playlist, click
. Enter a name for the new playlist.
To add tracks or albums to the playlist you have created:
to open a list of all your playlists, and drag and drop a track or an album to the new playlist. If you add a track that is located outside Nokia Music to a playlist, the track is automatically added to your PC music collection.To save the tracks in the Queue as a new playlist, click
or select Menu » File » Save player queue, and enter a name for the playlist.
To change the order of tracks in a playlist, drag and drop a track into a new position in the list. You can only move one track at a time.
To delete a track from the playlist, right-click the track, and select Remove track from list.
To play the playlist, click Play All, or right-click the playlist name and select Play.
To add the playlist to the Queue, right-click the playlist name and select Add to queue.
To add an image to the playlist, right-click the playlist name and select Add artwork.
To import a track from another location on your PC to the playlist, right-click the playlist name and select Add external track, or drag and drop the track to the playlist.
To delete a playlist, right-click the playlist name, and select Delete.
To export the playlist to a location outside of Nokia Music, right-click the playlist name, and select Save as...
To import a playlist to the PC music collection, select Menu » File » Import playlist...
When your mobile device is connected to Nokia Music, you can view playlists on the device in the My collection area. For more information, see Mobile help.
With Nokia Music you can rip tracks from your audio CD to your PC music collection, to a connected mobile device or to both at the same time. You can also select the audio format and the bit rate to be used for ripping.
When you insert an audio CD into the CD drive of your PC, the tracks on the CD that do not exist in your PC music collection are selected to be ripped by default. You can edit the rip list by adding or removing tracks.
You can rip your CDs by using a rip list or by dragging and dropping individual tracks.
To modify the rip settings, select Menu » Edit » Options » Rip tab.
There are two ways to rip an audio CD:
You can rip music directly from your audio CD to a connected mobile device without having to first rip and then transfer the music. This is called Rip and Go. You can also copy the ripped tracks to your PC music collection.
To rip all the tracks on the CD to your mobile device, in the My Devices area, drag and drop the audio CD icon to the mobile device icon.
To stop the transfer, click Cancel in the My Devices area.
With Nokia Music, you can burn tracks to blank CDs. The selected tracks are written in Compact Disc Digital Audio (CDDA) format, which allows them to be played on a compatible music CD player.
You can only burn tracks from the PC music collection to a blank CD. You cannot burn tracks directly from the music collection of your mobile device, from Nokia Music Store, or from another audio CD. If you want to burn tracks from these locations, transfer them to the PC music collection and then burn them to a blank CD.
To create a burn list
To remove a track from the burn list, right-click the track, and select Remove from burn list.
You can move tracks within the list by dragging and dropping.
To burn a CD
You can modify the burn settings to eject the CD automatically when the burn is complete. Select Menu » Edit » Options » Burn tab
If the size of your burn list exceeds the capacity of the CD, you can continue to burn the tracks in the list by inserting another blank CD. The tracks that have already been burned are removed from the burn list.
To stop the burn, select Cancel. Depending on the phase of the burn process at cancellation, the resulting CD may be unusable.
You can transfer music between your compatible PC and compatible mobile device both automatically and manually. To automatically transfer music each time you connect your mobile device with Nokia Music, you must create a transfer partnership. You can also transfer music manually with or without an auto-transfer partnership.
To automatically transfer music between your PC and mobile device, you must create a transfer partnership between them. You define the auto-transfer settings the first time you connect a mobile device to your PC and select to create an auto-transfer partnership.
To change the settings later, select Menu » Edit » Options » Auto-Transfer and the device whose auto-transfer settings you want to modify. You can also right-click the mobile device icon in the My Devices area when it is connected, and select Auto-Transfer settings.
To create the transfer partnership, you must enable the setting for transferring music automatically when you connect the mobile device to your PC. Then, select what kind of music content you want to transfer between your mobile device and your PC.
When you have set up a transfer partnership, start Nokia Music and connect your mobile device to your PC. Music is automatically transferred according to the current transfer settings.
Only the music you have purchased with your mobile device from Nokia Music Store is transferred automatically to your PC. You must transfer manually tracks that you have transferred, saved, or downloaded to your mobile device by other means.
With Nokia Music, you can transfer tracks between your compatible PC and compatible mobile device. You can also transfer music from one connected mobile device to another, and from an audio CD to a connected mobile device. To transfer content from an audio CD to a mobile device, see Rip and Go.
You can also transfer items by right-clicking them and selecting Transfer to mobile device. Then, select the name of the mobile device to which you want to transfer the items.
You can also transfer items by right-clicking them and selecting Transfer to PC Collection.
To transfer music from one mobile device to another:
You can also transfer items by right-clicking them and selecting Transfer to mobile device. Then, select the name of the mobile device to which you want to transfer the items.
To join Nokia Music and sign in to Nokia Music Store, you must have cookies enabled in your internet settings.
To make Nokia Music Store a trusted site and to enable cookies, open Windows Control Panel, and select Internet options > Security. Add the address of the Nokia Music Store website to the list of trusted sites, and click Custom level. Set the security level to Medium or lower. If you select a level higher than Medium, cookies from the site are blocked.
You may also have to adjust the security level of your firewall and other internet security software.
To watch a promotional video on your PC, click Watch the video next to the video on the promotions carousel. The videos are streamed from Nokia Music Store. You cannot download them to your PC.
To watch the video in full screen mode, click
, or double-click the video. To switch back to mini screen mode, double-click the video again. In full screen mode, the player controls disappear after 5 seconds. To see the controls, click the video or move your mouse over it.
To pause the video, click
. To resume playing, click
. To skip to another part of the video, drag the seek slider backwards or forwards.
To mute or unmute the video, click
. To adjust the volume, drag the volume slider right or left.
To view more information about the promotion, or to buy the track, click the overlay banner. You must sign in to your account to buy tracks.
Promotional music videos are available only on your PC. You must be connected to the internet to watch videos.
To create a Nokia Music account on your PC:
You can access Nokia Music Store on a compatible mobile device with the same username and password.
Do not share your password with other people. If you forget your password, click Forgotten password on the sign-in page. You receive a temporary password to your e-mail address. Sign in with the temporary password, and create a new one.
A welcome e-mail is sent to you when your account is created. Keep it for your records, as it includes your sign-in information.
Note that Nokia may use personal data for certain uses relating to this service, as detailed in the Nokia Privacy Policy.
To change the personal details on your account, sign in, and click My Account > Personal Details. You can only request a new password and other reminders about your Nokia Music account if you have a valid e-mail address.
To sign out of your Nokia Music account, click Sign out.
You can sign up for newsletters during the joining process.
To subscribe to newsletters later, do the following:
To unsubscribe from the monthly newsletter, click the unsubscribe link at the bottom of the newsletter, or deselect the subscription check box.
To download and buy music to add to your collection, you can either pay for all items using instant purchase, or buy pre-paid credit. To listen to music without downloading, you can subscribe to Unlimited Streaming. Unlimited Streaming allows you to listen to music in Nokia Music Store any time for a monthly fee.
When the payment is complete, credit is added to your account and the balance is shown in the top right-hand corner of your screen. These credits can be used for downloading.
If you do not have any pre-paid credits you can purchase any tracks or albums directly with your credit or debit card using instant purchase. You can save a payment method as the default one for instant purchases.
By subscribing to Unlimited Streaming, you can listen to music in Nokia Music Store at anytime without downloading the tracks. After you subscribe, the streaming symbol in the top right-hand corner of the screen indicates that streaming is active. To renew the subscription automatically every month, you must save your credit or debit card details to your account. If you have set up a credit or debit card as the default payment method, that card is automatically used to renew your Unlimited Streaming subscription.
If you unsubscribe from Unlimited Streaming, you are no longer able to stream and the symbol indicates that streaming is inactive.
To download tracks and to listen to them on your PC without signing in to Nokia Music, or to play them on your compatible mobile device, you must buy them using pre-paid credit or instant purchase.
You cannot stream tracks on your mobile device.
The available purchase options vary according to your country and the device you are using to access Nokia Music Store. For more information on what is on offer, see Buy music.
If you lose your downloaded music or have purchased music on your mobile device but did not download it straight away, you can re-download the music to your PC or mobile device.
Before re-downloading, it is recommended that you delete cookies and temporary internet files from your PC. For more information, see Troubleshooting.
To re-download music:
You can also re-download music to a different PC or mobile device, but this will use one of your download licences. For more information on download licences, see Digital Rights Management (DRM) and licences.
You can also use the re-download option for albums that are missing some tracks in your PC music collection. In this case, only the missing tracks are downloaded.
To view and change your account details:
Payment Details to view the status of your credit and Unlimited Streaming subscription, to view your instant purchases, and to change your default payment methodTo change your personal details, select My Account > Personal Details. Make sure you keep your e-mail address up to date in case you lose your sign-in details.
If you forget your password, enter your user name in the sign-in field, and click Forgotten password. You receive a temporary password to your e-mail address. Sign in with the temporary password, and create a new one.
To add a payment method:
To make a credit or debit card your default payment method for instant purchases:
Note that if you remove a card which you have used to subscribe to Unlimited Streaming, your subscription will expire when the next payment is due.
The audio file format of the tracks in Nokia Music Store is Windows Media Audio (WMA) with a bit rate of 128 kb/s or 192 kb/s. The tracks are protected by Windows Media Digital Rights Management (WMDRM). Tracks encoded at 192 kb/s are bigger files than those encoded at 128 kb/s, but of better quality. For more information about WMDRM, see Microsoft DRM page.
You can choose to download or stream music from Nokia Music Store. Downloads are available in WMA file format. You cannot save streams on your PC or record them.
When you download music, you receive a licence to play the track as many times as you want and burn or transfer the track a limited number of times. For the number of licences on a track in Nokia Music Store, click Rights & Information next to the track in Nokia Music Store.
Note that rights holders such as the artist, composer, record label, or publisher have the rights to the content. The content must be used in accordance with the Terms and Conditions.
To search for a specific track, album, or artist in Nokia Music Store, enter the artist name or track or album title, or both, in the search fields, and click
. You must enter at least two valid characters for an artist search and three for a title search. To improve the accuracy of the search results, enter both the artist and track or album title.
Alternatively, you can browse through the genre pages or the charts to discover a wide selection of recommended music.
The genre pages in Nokia Music Store provide a selection of the artists, albums, and tracks from that genre. They also include new releases and charts (with a list of top downloads in each genre).
To listen to a 30 second sample of a track in Nokia Music Store before you buy it, click
next to the track title. Alternatively, drag and drop the album art image to the Queue. If you are subscribed to Unlimited Streaming, the complete track is streamed. If you already have a licenced copy of the track in your PC music collection, it is played instead.
The 30 second clip is not downloaded to your computer. To download the track you are listening to, click Buy next to the track in the Queue. If you have already bought the track, for example on another PC, you can re-download the track or purchase it again.
You can listen to a sample of most of the music in the catalogue without signing in. The sound quality of the clips is lower than in downloads and streams. For information on 30 second clips on your mobile device, see Mobile Help.
With the wishlist, you can tag music in Nokia Music Store to listen to or buy later on your PC or mobile device. The selected tracks are saved as a list in your account.
For example, you can sign in to Nokia Music Store from your compatible mobile device while on the move, and add tracks to your wishlist. You can then access the wishlist from your home PC and download the tracks. For information on how to use the wishlist on your mobile device, see Mobile help.
To create and save your wishlist, sign in to your Nokia Music account. To add tracks or albums to the wishlist, click
. You are not charged until you download your music.
To view your wishlist, sign in to your Nokia Music account, and select My Account > Wishlist.
To download a track or an album on the wishlist, click
.
To remove a track or an album from the wishlist, click
.
The Mix Me function of Nokia Music Store enables you to discover music you might like without searching for tracks. By clicking the icon, you receive recommendations from Nokia Music Store which are added to your Queue. If you are subscribed to Unlimited Streaming, you can stream the tracks from your PC.
You can also use this option on an artist or genre page to create a random playlist of your favourite music in Nokia Music Store.
To add a selection of songs automatically to the Queue, click the Mix Me icon when it is available.
The Play All function of Nokia Music Store allows you to listen to a collection of tracks on a page. If you have subscribed to Unlimited Streaming and are signed in to your Nokia Music account, the complete tracks are added to your Queue. If you do not have a valid subscription, you can listen to 30 second clips of the tracks on the page.
When browsing Nokia Music Store, you are shown recommendations based on the tracks or artists that you have selected. A list of more tracks from the same artist or genre is shown beneath your selection.
You can recommend music to your friends by sending them a link to a track or an album from Nokia Music Store.
To send a music link:
You can only send music links from a PC.
By subscribing to Unlimited Streaming in Nokia Music Store, you can listen to complete tracks in Hi-Fi quality audio (encoded in 128 or 192 kb/s).
The payment method you select during the subscription process is used to renew your subscription on a monthly basis, but you can cancel the subscription at any time. If you set up a credit or debit card as the default payment method for your purchases in Nokia Music Store, that card is automatically used to renew your Unlimited Streaming subscription.
If you remove the card that you bought the subscription with, all your subscriptions to Unlimited Streaming end when the current period ends.
To listen to a track or an album, sign in to Nokia Music, and click
next to the item you want to listen to. Each track is added to the bottom of the Queue. Alternatively, drag and drop the album art image to the Queue. If you are not subscribed to Unlimited Streaming, a 30-second clip of the track is played. If you already have a licenced copy of the track in your PC music collection, it is played instead.
The subscription does not include downloads. To download tracks and listen to them on your PC without signing in to Nokia Music Store, you must download and pay for them separately.
To download the track you are streaming, click Buy next to the track in the Queue. If you have already bought the track, for example, on another PC, you can re-download the track or purchase it again.
To listen to streams, you must be online. A broadband connection is recommended.
Streaming is not available on a mobile device.
To download a track or an album from Nokia Music Store, click
next to the track or album title, and then click
to confirm your selection. To buy tracks, you can buy pre-paid credit, or use instant purchase.
Pre-paid credit is stored in your account and can be used both from your compatible PC and compatible mobile device. For more information, see Buy Music.
You can play downloaded tracks on your PC, burn them to CD, and transfer them to a compatible mobile device. For instructions on transferring music to your mobile device, see Transfer music.
By default, the tracks you download are saved in the Windows My Music folder on your PC and added to your PC music collection. To change the default saving location, select Menu > Edit > Options > Library tab.
All intellectual property and other rights in and to the tracks belong and are expressly reserved to third party licensors, such as the relevant record label or artist, author, composer or publisher. By purchasing any music from Nokia Music Store you will only be entitled to use the music bought in accordance with the permitted use as set out in the restrictions on use that apply to that particular piece of music as set out under "Rights" on the product pages of Nokia Music Store. Music that you purchased from other sources must be used in accordance with the terms of such purchase. You are responsible for your compliance with the applicable intellectual property and other rights in the music you use.
You can credit your account in advance to buy tracks or pay for them instantly. The credit you buy is available to you also when you access Nokia Music Store with your mobile device.
To buy credit or an Unlimited Streaming subscription:
To download a track or album, click
next to the track or album title, and confirm the download by clicking
.
When you download a track from Nokia Music Store, it is listed in the Current Downloads area in Nokia Music. You can also find the downloads in your PC music collection under Recently Added.
To play the track, double-click it.
To add the track to the Queue, right-click it, and select Add to queue.
View the Terms and Conditions and our Privacy Policy.
To ensure the highest level of security, your payment details are transmitted using the latest industry-standard SSL (Secure Sockets Layer) encryption methods. This is indicated by a security padlock in the footer area.
All major credit and debit cards are accepted in Nokia Music Store. For a complete list, see Payment troubleshooting or sign in to your Nokia Music account and select My Account > Buy Credit. Your card must be issued in the same country where your music store is located.
To add credit to your account, select My Account > Buy credit. Choose the amount of credit you want to buy. Select your payment method, and follow the instructions on the screen.
The expiry date of the credits is always specified during the payment process. For more information on how to apply for an extension, see Troubleshooting.
If you do not have any pre-paid credits, you can purchase any track or album directly with your credit card using instant purchase. You can save a payment method as the default one for instant purchases.
For a certain monthly fee, you can listen to the entire Nokia Music Store catalogue online from your PC. You can cancel the subscription at any time in My Account > Payment details. The subscription does not include downloads.
You can set a credit card as a default payment method for your instant purchases from Nokia Music Store. This card is automatically used for your purchases without you having to enter your payment details again during a purchase. You can also use the card to buy Unlimited Streaming subscriptions and credit for your account. You receive a receipt of all transactions by e-mail.
To set up a default payment method, select My Account > Payment Details. Add a new payment method or select an existing one, and click Set as default.
To stop using the selected card as the default payment method, select Remove as default. Note that if you remove a default payment method, such as a credit card, all subscriptions to Unlimited Streaming bought with that card end when the current period ends.
To redeem a gift voucher from Nokia Music Store:
When the PIN code has been redeemed, you can download the campaign product. If you redeemed a gift voucher, the credit is added to your account.Note that the PIN code can only be redeemed within the time period indicated on the gift voucher. After activation, the validity of the promotion is limited. The expiry date is always specified during the PIN code redemption. For more information, see the campaign-specific Terms of Use.
You can only redeem a PIN code once. If you have problems with your PIN code, see Troubleshooting.