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- IRCOMM upgrade is needed for Windows
2000. >>
- Nokia PC Suite 4.52 does not respond
anymore. >>
- Nokia PC Suite 4.52 does not respond
during a data call. >>
- I disconnected and then reconnected my phone, without
waiting for Nokia PC Suite 4.52 to recognise that
the phone had been disconnected. Now Nokia PC Suite
4.52 does not respond. >>
- The monitor window of Nokia phone editor does not
recognise the connected phone, or it does
not display information on phone calls. >>
- Imported and exported contacts are
empty. >>
- Nokia PC Sync does not open my Lotus
Organizer 97/gs/4.1 file. >>
- Nokia PC Sync does not work correctly
with Lotus Notes. >>
- I have edited my Birthday/Anniversary entries either
in my phone or in Lotus Notes (4.52/4.6) and resynchronized,
but the corresponding Birthday/Anniversary entries
in the phone or in Lotus Notes (4.52/4.6)
were not modified accordingly. >>
- I have birthdays with alarms saved on my phone.
After synchronizing with Lotus Organizer, there are
no alarms with those birthday items.
>>
- Old To-do items appear in my phone after I have
synchronized the phone with Outlook.
>>
- The 'Synchronisation completed' message appears,
but all items are not synchronized.
>>
- I disconnected the source phone and then connected
the target phone without waiting for Nokia Content
Copier to recognise that the phone had been changed.
Nokia Content Copier does not recognise
the target phone now. >>
- When moving contacts from the old phone to the new
phone in Nokia Content Copier, the message 'Phone
memory full' appears >>
- After having restored the contacts with Nokia Content
Copier, my Nokia PC Sync makes duplicates
of them. >>
- I can't update operator logos to my phone using
Nokia PC Graphics application. >>
- When copying contact items from phone to another
one with Nokia Content Copier, the web
address is not transferred. >>
- After synchronisation the duration
of calendar items is not shown correctly. >>
If your PC is running Windows 2000, make sure that you
have upgraded it with the IrCOMM patch. Without the IrCOMM
patch installed, you will not be able to make data calls
with your PC using your Nokia 8910 phone.
On the bottom of this page you find the link to the IRCOMM
update page on the Microsoft site.
^ Back to top.
If you are using an infrared connection, reactivate the
infrared port of the phone and then restart Nokia PC Suite
4.52.
^ Back to top.
It is not possible to use Nokia PC Suite 4.52 during a
data or fax call. End the data or fax call and restart
Nokia PC Suite 4.52.
^ Back to top.
Before reconnecting the phone, you should wait until Nokia
PC Suite 4.52 recognises that you have disconnected the
phone. This process may take a few seconds. The phone
icon displayed on the status bar of Nokia PC Suite applications
indicates the status of the phone connection. In Nokia
PC Sync, the Nokia PC Sync tray icon appears yellow and
white when the phone is disconnected. If you have reconnected
your phone too early and experience problems, switch off
your phone, then switch it on again and restart Nokia
PC Suite 4.52.
^ Back to top.
Make sure that your phone is switched on. Reconnect the
phone to the PC and then restart Nokia PC Suite 4.52.
Note; that the Monitor window cannot display information
on calls that were established before connecting the phone
to the PC.
^ Back to top.
This problem occurs when you install a different language
version of Nokia PC Suite 4.52 to the version of MS Outlook,
Lotus Notes, Lotus Organizer or MS Schedule that is installed
on your PC. For example, if you have installed the English
version of MS Outlook onyour PC, you should install the
English version of Nokia PC Suite 4.52.
To change the language version of Nokia PC Suite 4.52:
- Click the Start button, go to Settings
> Control Panel.
- Click Add/Remove Programs.
- In the Install/Uninstall tab, select Nokia
PC Suite 4.52 and click the Add/Remove
button. The Setup Maintenence program will start.
- In the welcome window, select Modify.
- In the Language Selection window, select
the language version you want to install.
^ Back to top.
Nokia PC Sync displays the error message "Organizer unable
to open..." in the Selected Organizer File for Synchronisation
dialog, if the Lotus Organizer file was saved without
using the "Multi-user access" option.
To check whether this option is selected, select the Save
As command from Lotus Organizer and then check that
the Multi-User access option is selected when saving
your Lotus Organizer file.
^ Back to top.
Nokia PC Sync has different configurations for Lotus Notes
4.52/4.6 and 5.0 versions. If Nokia PC Sync uses the wrong
configuration, the Lotus Notes Calendar database will
not be synchronized correctly, so check that you are using
the correct synchronisation options for your version of
Lotus Notes.
^ Back to top.
Lotus Notes 4.52/4.6 provides support for repeating Anniversary
entries. However, the way Lotus Notes handles reoccuring
items differs from the way the phone handles them. The
'parent' entry is created and the yearly repeating occurrences
are individual copies of it. If any of these occurrences
are modified or deleted, the changes won't affect other
occurrences. This concerns both Lotus Notes and the phone,
whether the entries are to be synchronized or not.
^ Back to top.
The alarm times set on the phone for birthdays items will
disappear from Lotus Organizer after synchronisation.
The birthday items saved on the phone that have no alarm
set will, after synchronisation, have the alarm set 7
days before the birthday. The alarms on your phone will
not be affected by synchronisation. This is a Lotus Organizer
functionality, and there are no preventive actions available.
^ Back to top.
If your Outlook Calendar has To-do items that have no
due date the items might be synchronized into the phone
even if they are outside of the synchronisation range.
^ Back to top.
If you have several Calendar items with alarms in your
PIM, the synchronisation procedure might be interrupted.
To prevent this, remove the alarms and try again. The
same problem may occur when transferring Calendar items
using Nokia Content Copier.
^ Back to top.
Before connecting the target phone, you should wait until
your PC stops detecting the source phone and the text
Unknown appears in the Target phone box of Nokia
Content Copier. This process will take a few seconds.
If you have connected the target phone too early, please
disconnect the target phone and now wait until Unknown
text appears in the Target phone box and then try
connecting the target phone again.
^ Back to top.
To resolve this problem, move all contacts from the SIM
card to the phone, and try again.
^ Back to top.
Nokia Content Copier always creates new identifications
for the contacts when they are restored. These contacts
are therefore identified as new ones. You can remove the
duplicate contacts by using Nokia Phone Editor.
^ Back to top.
Operator logos can only be sent as text messages. You
cannot transfer operator logos between your phone and
the PC.
^ Back to top.
Nokia Content Copier does not currently support transferring
web address.
^ Back to top.
PC Sync does not support meeting end time. Only the meeting
start time will be shown in the phone after the synchronisation.
A meeting in the phone will always show as a half-an-hour
meeting in PIM after synchronisation. A call in the phone
will have a duration of 15 minutes in the PIM.
^ Back to top.
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