Nokia PC Suite does not respond during a data call. >>
I disconnected and then reconnected my device, without
waiting for Nokia PC Suite to recognize that the device had
been disconnected. Now Nokia PC Suite does not respond.
>>
How can I get my device to work in Nokia Connection Manager
using DKU-5 cable?>>
My Nokia PC Sync makes duplicates when I am synchronizing
contacts after having restored them with Nokia Content Copier.
>>
Old To-do items appear in my device after I have synchronized
the device with Microsoft Outlook. >>
I have birthdays with alarms saved on my device. After
synchronizing with Lotus Organizer, there are no alarms
with those birthday items. >>
I disconnected the source device and then connected the
target device without waiting for Nokia Content Copier to
recognize that the device had been changed. Nokia Content
Copier does not recognize the target device now. >>
After using erasing option in Nokia Content Copier, call
register of my device is empty. >>
When transferring data from one device to another, the
profile ringing tones are not copied accordingly. >>
Templates are not modified when using Nokia Content Copier.
>>
I made a MIDI ringing tone using Nokia Sound Converter,
but the device cannot play it. >>
I cannot open files named with characters not belonging
to US-ASCII character set in Windows 2000 and Windows XP.
>>
I cannot transfer images and ringtones from my device to
Nokia PC Suite. >>
I tried to copy files from the PC to the device. I copied
files to a Gallery folder in Nokia Phone Browser, but the
files are not copied to device. What is wrong?
>>
What is purpose of the "My Gallery" folder in Nokia Phone
Browser? >>
Why "Nokia 6820" is vanishing from Nokia Phone Browser?
>>
1. How can I check the IrDA connection in Windows 98SE? Before using Nokia PC Suite via IrDA in Windows 98SE, you can test the functionality of the IrDA port in the following way:1. Open the Microsoft Infrared Monitor2. Check that Infrared communication is enabled in your system3. Check in the Status bar that the Infrared Monitor has found your Nokia phone
2. Nokia PC Suite does not respond anymore. If you are using an infrared connection, reactivate the infrared port of the device and then restart Nokia PC Suite.
3. Nokia PC Suite does not respond during a data call. It is not possible to use Nokia PC Suite during a data call. End the data call and restart Nokia PC Suite.
4. I disconnected and then reconnected my device, without waiting for Nokia PC Suite to recognize that the device had been disconnected. Now Nokia PC Suite does not respond. Before reconnecting the device, you should wait until Nokia PC Suite recognizes that you have disconnected the device. This process may take a few seconds. The device icon displayed on the status bars of Nokia PC Suite applications indicates the status of the device connection. In Nokia PC Sync, the Nokia PC Sync tray icon appears yellow and white when the device is disconnected. If you have reconnected your device too early and experience problems, switch off your device. Then switch it on again and restart Nokia PC Suite.
5. How can I get my device to work in Nokia Connection Manager using DKU-5 cable? Preconditions: You have a compatible Nokia mobile device, DKU-5 cable, Windows OS, correct drivers to DKU-5 cable and Nokia PC Suite.1) Install the DKU-5 drivers to your computer 2) Install Nokia PC Suite according to instructions.3) Plug in the cable. Windows should recognize the cable and find the drivers for it. Select Yes to the Digital signature question if you accept it, and the drivers will be installed.4) Start Nokia Connection Manager (if not already open).5) Select Serial port connection.6) Select correct COM port from list shown by pressing Advanced button in NokiaConnection Manager.7) Plug in the cable to the device.The device should be shown in Nokia Connection Manager device list. ^ Back to top
6. I cannot find Nokia Connection Manager. If you installed only Modem Options, Nokia Connection Manager was not installed. When selecting any other application than Modem Options during the installation, Nokia Connection Manager is always installed. If available, Nokia Connection Manager can be found in Windows Control Panel.
7. Multiple Nokia modems installed. It is recommended that you should not select the "Enable software install for Plug and Play devices in range" option from Infrared Monitor (Windows 98SE only) as it interferes with the installation of the Nokia PC Suite.
8. I cannot make an infrared connection to my PC. Try to decrease the rate of the IrDA connection on your PC to 115200bps, for example. Go to Control Panel -> Wireless Link -> Hardware tab -> Properties -> Advanced tab. In the Property list, select Maximum connect rate, and set the Value at 115200bps.
9. My Nokia PC Sync makes duplicates when I am synchronizing contacts after having restored them with Nokia Content Copier. Nokia Content Copier always creates new identifications for the contacts when they are restored. These contacts are therefore identified as new ones. You can remove the duplicate contacts by using Nokia Phone Editor.
10. Old To-do items appear in my device after I have synchronized the device with Microsoft Outlook. If your Microsoft Outlook Calendar has To-do items without a due date, the items right be synchronized into the device even if they are outside of the synchronization range. ^ Back to top
11. I have birthdays with alarms saved on my device. After synchronizing with Lotus Organizer, there are no alarms with those birthday items. The alarm times set on the device for birthday items will disappear from Lotus Organizer after synchronization. The birthday items saved on the device that have no alarm set will, after synchronization, have the alarm set 7 days before the birthday. The alarms on your device will not be affected by synchronization. This is a Lotus Organizer functionality, and there are no preventive actions available.
12. I disconnected the source device and then connected the target device without waiting for Nokia Content Copier to recognize that the device had been changed. Nokia Content Copier does not recognize the target device now. Before connecting the target device, you should wait until your PC stops detecting the source device and the text "No phone" appears in the "Target phone" box of Nokia Content Copier. This process will take a few seconds. If you have connected the target device too early and the above-mentioned malfunction occurs, please disconnect the target device and now wait until "No phone" text appears in the "Target phone" box and then try connecting the target device again.
13. After using erasing option in Nokia Content Copier, call register of my device is empty. Regardless what data has been selected to be erased the whole Factory Setup is run. Factory Setup will always empty call register.
14. When transferring data from one device to another, the profile ringing tones are not copied accordingly. The ringing tone IDs differ in some device models and the tones might not be same in both devices after using Nokia Content Copier.
15. Templates are not modified when using Nokia Content Copier. Changes in the source device templates are not copied into the target device. The first 20 items in the Templates folder are always left untouched. ^ Back to top
16. I made a MIDI ringing tone using Nokia Sound Converter, but the device cannot play it. The device's ability to play SP-MIDI files depends also on the properties of the actual SP-MIDI file. Not all SP-MIDI files can be played by device.
17. I cannot open files named with characters not belonging to US-ASCII character set in Windows 2000 and Windows XP. Filename contains characters that are not defined in the codepage that is assigned to be used by non-Unicode applications. In Windows 2000 and Windows XP the filename can contain any Unicode characters. For non-Unicode applications the Unicode characters are transformed using a codepage transformation table. If no corresponding characters exist in the transformation table, the resulting filename no longer matches the original filename. Therefore the file cannot be opened by Nokia PC Suite applications. Rename the files using characters from US-ASCII character set and/or from the character set defined to be used by non-Unicode applications. The codepage settings can be found in Windows Control Panel, Regional Settings.
18. I cannot transfer images and ringtones from my device to Nokia PC Suite. Copyright protections may prevent some images, ringtones and other content from being copied, modified, transferred or forwarded.
19. I tried to copy files from the PC to the device. I copied files to a Gallery folder in Nokia Phone Browser, but the files are not copied to device. What is wrong? Copying files from the PC to the device may take a while, depending on the size of the files. Please ensure there is sufficient time for the copying before disconnecting the device.
20. What is purpose of the "My Gallery" folder in Nokia Phone Browser? It is a place for you to store your ringing tones, wallpaper images etc. Of course it is possible to store files everywhere else, too, in Windows Explorer.
21. Why "Nokia 6820" is vanishing from Nokia Phone Browser? Off-line editing is not possible for device files. When the device is disconnected from the PC, then also the device folder disappears. ^ Back to top
