- IrCOMM upgrade is needed for Windows
2000. >>
- Nokia PC Suite 5.0 is no longer responding.
>>
- Nokia PC Suite 5.0 does not respond during
a data call. >>
- I disconnected and then reconnected my phone
without waiting for Nokia PC Suite 5.0 to recognize
that the phone had been disconnected. Now Nokia PC Suite 5.0 does not respond. >>
- Imported and exported contacts are empty.
>>
- Nokia PC Sync does not open my Lotus Organizer
97/gs/4.1 file. >>
- Nokia PC Sync does not work correctly with
Lotus Notes. >>
- I have edited my Birthday/Anniversary entries
either in my phone or in Lotus Notes (5.0/4.6) and
resynchronized, but the corresponding Birthday/Anniversary
entries in the phone or in Lotus Notes (5.0/4.6) were
not modified accordingly. >>
- I have birthdays with alarms saved on my
phone. After synchronizing with Lotus Organizer, there
are no alarms with those birthday items.
>>
- Old To-do items appear in my phone after
I have synchronized the phone with Outlook.
>>
- The 'Synchronisation completed' message appears,
but all items are not synchronized.
>>
- I disconnected the source phone and then
connected the target phone without waiting for Nokia
Content Copier to recognize that the phone had been
changed. Now Nokia Content Copier does not recognize
the target phone. >>
- When moving contacts from the old phone to
the new phone in Nokia Content Copier, the message
'Phone memory full' appears >>
- After having restored the contacts with Nokia
Content Copier, my Nokia PC Sync makes duplicates
of them. >>
- I can't update operator logos to my phone
using the Nokia PC Graphics application.
>>
- When copying contact items from one phone
to another with Nokia Content Copier, the web address
is not transferred. >>
- After synchronization, the duration of calendar
items is not shown correctly. >>
- In Nokia Content Copier, the message 'Phone memory
full' appears when moving contacts from the old phone
to the new phone. >>
- After uninstalling Nokia Data Suite 3.0, the connection
between PC Suite and the phone cannot be established
and the notes in PC Composer 3.3 disappear.
>>
1. IrCOMM upgrade
needed for Windows 2001
If your PC is running Windows 2000, make sure that you
have upgraded it with the IrCOMM patch. Without the IrCOMM
patch installed, you will not be able to make data calls
with your PC using your Nokia 6610 phone. Updates for
Windows are available from the Microsoft Download Center
at http://support.microsoft.com/.
2. Nokia PC Suite 5.0 is no longer responding.
If you are using an infrared connection, reactivate
the infrared port of the phone and then restart Nokia
PC Suite 5.0 .
3. Nokia PC Suite 5.0 does not respond during a data call.
It is not possible to use Nokia PC Suite 5.0 during a
data or fax call. End the data or fax call and restart
Nokia PC Suite 5.0 .
4. I disconnected and then reconnected my phone without
waiting for Nokia PC Suite 5.0 to recognize that the phone
had been disconnected. Now Nokia PC Suite 5.0 does not
respond.
Before reconnecting the phone, you should wait until
Nokia PC Suite 5.0 recognizes that you have disconnected
the phone. This process may take a few seconds. The phone
icon displayed on the status bar indicates the status
of the phone connection. In Nokia PC Sync, the Nokia PC
Sync tray icon appears yellow and white when the phone
is disconnected. If you have reconnected your phone too
early and experience problems, switch off your phone,
then switch it on again and restart Nokia PC Suite 5.0 .
5. Imported and exported contacts are empty.
This problem occurs when you install a different language
version of Nokia PC Suite 5.0 to the version of MS Outlook,
Lotus Notes, Lotus Organizer or MS Schedule that is installed
on your PC. For example, if you have the English version
of MS Outlook installed on your PC, you should install
the English version of Nokia PC Suite 5.0 .
To change the language version of Nokia PC Suite 5.0 :
- Click the Start button, go to Settings
> Control Panel.
- Click Add/Remove Programs.
- In the Install/Uninstall tab, select Nokia
PC Suite 5.0 and click the Add/Remove button.
The Setup Maintenance program will start.
- In the Welcome window, select Modify.
- In the Language Selection window, select
the language version you want to install.
6. Nokia PC Sync does not open my Lotus Organizer 97/gs/4.1
file.
Nokia PC Sync displays the error message "Organizer
unable to open..." in the Selected Organizer File for
Synchronization dialog, if the Lotus Organizer file
was saved without using the "Multi-user access" option.
To check whether this option is selected, select the
Save As command from Lotus Organizer and then check
that the Multi-User access option is selected
when saving your Lotus Organizer File.
7. Nokia PC Sync does not work correctly with Lotus
Notes.
Nokia PC Sync has different configurations for Lotus
Notes 5.0/4.6 and 5.0 versions. If Nokia PC Sync uses
the wrong configuration, the Lotus Notes Calendar database
will not be synchronized correctly, so check that you
are using the correct synchronization options for your
version of Lotus Notes.
8. I have edited my Birthday/Anniversary entries
either in my phone or in Lotus Notes (5.0/4.6) and resynchronized,
but the corresponding Birthday/Anniversary entries in
the phone or in Lotus Notes (5.0/4.6) were not modified
accordingly.
Lotus Notes 5.0/4.6 provides support for repeating Anniversary
entries. However, the way Lotus Notes handles reoccurring
items differs from the way the phone handles them. The
'parent' entry is created and the yearly repeating occurrences
are individual copies of it. If any of these occurrences
are modified or deleted, the changes won't affect other
occurrences. This concerns both Lotus Notes and the
phone, whether the entries are to be synchronized or
not.
9. I have birthdays with alarms saved on my phone. After
synchronizing with Lotus Organizer, there are no alarms
with those birthday items.
The alarm times set on the phone for birthday items
will disappear from Lotus Organizer after synchronization.
The birthday items saved on the phone that have no alarm
set will, after synchronization, have the alarm set
7 days before the birthday. The alarms on your phone
will not be affected by synchronization. This is a Lotus
Organizer functionality, and there are no preventive
actions available.
10. Old To-do items appear in my phone after I have
synchronized the phone with Outlook.
If your Outlook Calendar has To-do items that have no
due date the items might be synchronized into the phone
even if they are outside of the synchronization range.
11. The 'Synchronization completed' message appears,
but all items are not synchronized.
If you have several Calendar items with alarms in your
PIM, the synchronization procedure might be interrupted.
To prevent this, remove the alarms and try again. The
same problem may occur when transferring Calendar items
using Nokia Content Copier.
12. I disconnected the source phone and then connected
the target phone without waiting for Nokia Content Copier
to recognize that the phone had been changed. Now Nokia
Content Copier does not recognize the target phone.
Before connecting the target phone, you should wait
until your PC stops detecting the source phone and the
text Unknown appears in the Target phone box of Nokia
Content Copier. This process will take a few seconds.
If you have connected the target phone too early, please
disconnect the target phone and wait until the text
Unknown appears in the Target phone box; then try connecting
the target phone again.
13. In Nokia Content Copier, the message 'Phone memory
full' appears when moving contacts from the old phone
to the new phone.
To resolve this problem, move all contacts from the
SIM card to the phone, and try again.
14. My Nokia PC Sync makes duplicates when I am synchronizing
contacts after having restored them with Nokia Content
Copier.
Nokia Content Copier always creates new identifications
for the contacts when they are restored. These contacts
are therefore identified as new ones. You can remove
the duplicate contacts by using Nokia Phone Editor.
15. I can't update operator logos to my phone using
the Nokia PC Graphics application.
Operator logos can only be sent as text messages. You
cannot transfer Operator logos between your phone and
the PC.
16. When copying contact items from one phone to
another with Nokia Content Copier, the web address is
not transferred.
Nokia Content Copier does not currently support the
transferring of web addresses.
17. After synchronization, the duration of calendar
items is not shown correctly
PC Sync does not support meeting end time. Only the
meeting start time will be shown in the phone after
the synchronization. A meeting in the phone will always
show as a half-an-hour meeting in the PIM after synchronization.
A call in the phone will have a duration of 15 minutes
in the PIM.
18. In Nokia Content Copier, the message 'Phone memory
full' appears when moving contacts from the old phone
to the new phone.
To resolve this problem, move all contacts from the
SIM card to the phone, and try again.
19. After uninstalling Nokia Data Suite 3.0, the
connection between PC Suite and the phone cannot be
established and the notes in PC Composer 3.3 disappear.
Uninstalling Data Suite 3.0 removes the Nokia PC Composer
font and connection medias from the system. As a result,
the connection between the phone and PC cannot be established,
and notes are displayed using letters. To resolve this
problem, boot the PC and reinstall PC Suite.
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