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Synchronisation
Nokia PC Sync does not work correctly with Lotus Notes.

Nokia PC Sync has different configurations for Lotus Notes 4.6 and 5.0 versions. If Nokia PC Sync uses the wrong configuration, the Lotus Notes Calendar database will not be synchronized correctly, so check that you are using the correct synchronization options for your version of Lotus Notes.

I have edited my Birthday/Anniversary entries either in my phone or in Lotus Notes 4.6 and resynchronized, but the corresponding Birthday/Anniversary entries in the phone or in Lotus Notes 4.6 were not modified accordingly.

Lotus Notes 4.6 provides support for repeating Anniversary entries. However, the way Lotus Notes handles reoccurring items differs from the way the phone handles them. The 'parent' entry is created and the yearly repeating occurrences are individual copies of it. If any of these occurrences are modified or deleted, the changes won't affect other occurrences. This concerns both Lotus Notes and the phone, whether the entries are to be synchronized or not.

I have birthdays with alarms saved on my phone. After synchronizing with Lotus Organizer, there are no alarms with those birthday items.

The alarm times set on the phone for birthday items will disappear from Lotus Organizer after synchronization. The birthday items saved on the phone that have no alarm set will, after synchronization, have the alarm set 7 days before the birthday. The alarms on your phone will not be affected by synchronization. This is a Lotus Organizer functionality, and there are no preventive actions available.

Old To-do items appear in my phone after I have synchronized the phone with Outlook.

If your Outlook Calendar has To-do items that have no due date, the items might be synchronized into the phone even if they are outside of the synchronization range.

The 'Synchronization completed' message appears, but all items are not synchronized.

If you have several Calendar items with alarms in your PIM, the synchronization procedure might be interrupted. To prevent this, remove the alarms and try again. The same problem may occur when transferring Calendar items using Nokia Content Copier.

My Nokia PC Sync makes duplicates when I am synchronizing contacts after having restored them with Nokia Content Copier. Nokia Content Copier always creates new identifications for the contacts when they are restored. These contacts are therefore identified as new ones. You can remove the duplicate contacts by using Nokia Phone Editor.
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